CU*Answers, the West Michigan-based cooperative CUSO, announced an expansion to the toolset to manage Enterprise Risk Management in their core processing system, CU*BASE® GOLD. The new features are designed to address both the increased scrutiny by regulators and exam styles as well as producing a toolset that that drives risk analysis from an operational perspective. “The…
CU*Answers, the 100% credit union owned, cooperative data processing CUSO published its Monthly Monitor Recap, detailing implementation of project enhancements to its CU*BASE® core data processing system. “As a cooperative CUSO, our software responds to the needs of our users and owners. Every month, we recap what changes have gone in through our Monthly Monitor…
CU*Answers, the West Michigan-based CUSO, created ExamShare in 2012 as a way of eliminating the element of surprise as much as possible when regulators appear at their credit union. ExamShare is a repository of exam experiences from credit union CEOs across the country to help others keep up to date on current regulatory hot topics…
CU*Answers, the West Michigan-based CUSO, announced that its PolicySwap website added earlier in 2012 was still going strong. The site, located at http://policyswap.cuanswers.com/ was created with the goal of helping CU*Answers clients reduce each institution’s compliance cost burden. Every policy and procedure shared is reviewed by Audit Link, a part of the CU*Answers Management Services…
CU*Answers, the 100% credit union-owned cooperative CUSO, reached a milestone with its educational series “Tricks of the Trade.” In December, the CUSO released its twenty-fifth edition featuring Collections documentation. The series, which launched in May of 2011, provides tips on how to find information on a variety of topics. Whether it’s help for the processor’s…
CU*Answers, West Michigan-based core processing CUSO, announced that its Delivery Services team is preparing for year-end processing. Each year, the team processes a mock year-end in December for its new clients. Dividends and service charge postings are verified along with tax-related files. The Client Services statement verification team also completes a year-end test run. We…
Northern Eagle Federal Credit Union, a startup financial cooperative based in Nett Lake, MI, is building member efficiency with eDOC Innovations’ check processing suite of products, CheckLogic. Credit unions can provide remote and mobile deposit, in-branch digital check imaging, ATM image deposit and workflow to their members through the integrated browser-based CheckLogic system. Northern Eagle…
eDOC Innovations is announcing its annual Tax Form Service offered to all eDOC Innovations’ clients with electronic statements at their credit union. This service begins in December and will run through the remainder of tax preparation season. eDOC Innovations’ credit union clients are eligible for a $250.00 rebate if enrolled for the service by December…
West Michigan-based core data processor, CU*Answers, announced it will be shipping the newest Grand Opening Kit to its clients in January. The Grand Opening Kit (GOK) program is designed to provide a complete marketing-in-a-box campaign to credit union clients each quarter. They are intended to offer a low cost, easy way to market a product…
West Michigan-based data processing CUSO, CU*Answers, announced it has added new topics to the “Show Me the Steps” data processing training tool. The company stated the “Show Me the Steps” tool is available for all clients that use the flagship data processing platform, CU*BASE®. The training series allows credit union staff to learn the specific…