CU*Answers Lender*VP has announced a new “Just Turn It On” program for Payday Alternative Loans (PALs). PAL is an NCUA endorsed small-dollar lending program for federal credit unions which serves to protect their members from the practices of potentially predatory payday lenders. PALs give credit unions a chance to transition borrowers to more traditional products offered…
On November 1, 2014, CitizensFirst Credit Union, located in Oshkosh, WI joined the CU*Answers family, converting to the CUSO’s online core platform, CU*BASE®. A total of 38,718 members were converted to the system over the weekend. The Delivery Services merger team will now concentrate their efforts on bringing Best Advantage Credit Union, Brillion, WI, into…
In a recent software release to credit unions, CU*Answers provided its partner credit unions with the ability to analyze CU employees on whether they were using the credit union’s own services. The West Michigan-based core data processor said the enhancement to its Targeted Tiered Scoring Analysis dashboard on the CU*BASE® platform would allow users to…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced that with the 14.3 software release of its CU*BASE® core platform it has added the ability for credit unions to easily see where ACH debit transactions are taking place the most. This feature was added to the CUSO’s already immensely popular “Where Your Members Shop” dashboard, which…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it has deployed the ability for credit unions to upload lists of prospective members from external sources and import them directly into its CU*BASE® data processing system. “This is a huge feature upgrade for credit unions that may be working with third-party data sources—credit unions…
With the 14.3 release of its CU*BASE core processing platform, CU*Answers has rewritten the budgeting software and analysis tools. The project was a from-the-ground-up rewrite meant to add a whole list of new features and benefits. Among some of the more highly anticipated changes are the ability to create budget groups, which are critical to…
To meet the current needs of their members and to operate more efficiently, MCCCU, based in Monroe, MI, upgraded their e-documentation strategy by implementing eDOC Innovations’ DocLogic Suite, a powerful, comprehensive, end-to-end content management solution for their current and future technology requirements. Staff and management prepared for the conversion by utilizing eDOC Innovations’ online educational…
Lender*VP, a division of core processing CUSO CU*Answers, has a dedicated Collections team that holds a quarterly roundtable for interested CU*Answers clients. The purpose of these open forums is to garner information and to discuss collections-related issues and regulatory changes. The CUSO recently announced that for its February 2015 roundtable an individual from the United…
San Antonio Citizens Federal Credit Union, based in San Antonio, FL, recently prevented fraudulent activity using eDOC Innovations’ check processing and electronic document solutions. A San Antonio Citizens FCU teller suspected the fraudulent activity during a recent deposit and after reviewing the member’s account managed by DocLogic™ noticed identical deposits from the member at multiple…
CU*Answers, the Grand Rapids, Michigan-based cooperative, announced that it received the final go ahead from Falmouth, Maine-based Cumberland County Federal Credit Union to implement its OpsEngine automated operations toolkit. When the project is completed, the CUSO noted that all of its self-processing credit unions would then be utilizing the OpsEngine software and services bundle to…