CU*Answers, a data processor to nearly 200 credit unions nationwide, is currently preparing for the arrival of EMV technology, which will soon become a new US standard for card processing. Widely used in Europe and other parts of the world, and gaining widespread use in the US in October 2015, EMV is a microchip-based fraud
CU*Answers announced that the employee-driven “Be an Innovator” program hit its second anniversary this month clocking some impressive statistics. The program started in December 2012 as a way to encourage innovative ideas from all teams within the CUSO. Since then, fifty percent of the company’s employees have attended the thirteen meetings held. Over thirty-five employee
CU*Answers announced that the December Tricks of the Trade webinar will cover the new consumer skip-pay features implemented in the most recent CU*BASE® software release. The training session will conclude a year of the Writing Team offering these half hour webinars that give a quick look into the month’s top documentation picks to make clients’
CU*NorthWest, an information technology CUSO based in Liberty Lake, Washington participated in a successful production rollover test involving client credit unions and third party connections on November 22-23, 2014. Ten CU*NorthWest clients participated directly in the rollover test. The test is part of the company’s ongoing disaster recovery strategy that includes out of region high availability
CU*NorthWest recently offered a month-long learning series, via webinar, on lending tricks of the trade in November 2014. This series was designed to help CU*BASE® users amp up their lending and help automate their processes. The courses concentrated on auto funds transfers, variable rates, and effective dated account adjustments. CU*NorthWest offers four month-long learning series
CU*NorthWest, the 100% credit union-owned CUSO, announced today that $3.6 million Homestead Federal Credit Union in Billings, Montana has signed with CU*NorthWest and is scheduled for conversion in January 2015. In addition, $18.7 million Heritage Federal Credit Union in Butte, Montana has also signed with CU*NorthWest and is scheduled to convert in April 2015. Heritage
As CU*NorthWest grows in the marketplace, employees are growing as well – notably the recent promotion of five staff members. The nine-year-old, 100% credit union-owned CUSO has strengthened its management team with the following promotions: Kinsey Hiett, a six-year-veteran of the CUSO, has been promoted to Client Service Manager; Terry Monahan, an eight-year employee with
CU*Answers Lender*VP has announced a new “Just Turn It On” program for Payday Alternative Loans (PALs). PAL is an NCUA endorsed small-dollar lending program for federal credit unions which serves to protect their members from the practices of potentially predatory payday lenders. PALs give credit unions a chance to transition borrowers to more traditional products offered
On November 1, 2014, CitizensFirst Credit Union, located in Oshkosh, WI joined the CU*Answers family, converting to the CUSO’s online core platform, CU*BASE®. A total of 38,718 members were converted to the system over the weekend. The Delivery Services merger team will now concentrate their efforts on bringing Best Advantage Credit Union, Brillion, WI, into
In a recent software release to credit unions, CU*Answers provided its partner credit unions with the ability to analyze CU employees on whether they were using the credit union’s own services. The West Michigan-based core data processor said the enhancement to its Targeted Tiered Scoring Analysis dashboard on the CU*BASE® platform would allow users to