On January 27, 2016, CU*Answers, a 100% credit union-owned CUSO, held its 4th annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help strengthen preparedness levels and sharpen incident response capabilities across all business units. “On any given day, much of the attention is on technology and security;…
CU*Answers CFO Bob Frizzle and the Internal Audit team have been tasked with upgrading the records and information management program at the cooperatively-owned CUSO. This project will leverage the tools the CUSO provides to its clients for document imaging and retention. The Records Management strategy was approved by the Executive Team on January 13, 2016.…
CU*Answers said their recently announced partnership with Payveris, a next generation online mobile payments company, with a primary goal of delivering online banking and payment services to credit union members at a fraction of the cost, is quickly growing. Within the first two months of the official announcement, seventy-five credit unions have signed up for…
CU*Answers, a 100% credit union owned CUSO, has set the foundation for an exciting credit union membership application process (MAP) offered through It’s Me 247 Online and Mobile Banking. The application process allows for custom credit union branding, page layout, and selected color schemes. Multiple promotional sets can be delivered to target audiences at the…
CU*Answers celebrated the 50th edition of its “Tricks of the Trade” publication in January. This month’s publication featured resources to assist clients with learning more about the new It’s Me 247 Bill Pay (Payveris) solution CU*Answers is currently implementing at credit unions in its network. CU*Answers also announced that they are also celebrating the 25th…
When South Bay, a forward-looking 7,400 member credit union based in Redondo Beach, CA, decided to blaze a trail of their own towards mobility through cloud computing and mobile devices, they recruited some great minds to bring about their vision. They leveraged their existing relationship with eDOC to create a strategy that facilitated the effective…
CU*Answers has announced the publication and release of its 2016 Board Member Handbook. The handbook is developed annually and provided free to anyone with an interest in learning more about how the CU*Answers Board of Directors delivers the 7 Cooperative Principles to the forefront. As part of its goals for their board, the credit union-owned…
CU*Answers, headquartered in Grand Rapids, Michigan, recently announced the release of the 15th kit in the “Go Kit” Series. Similar to monthly subscription mail order programs, Go Kits are pre-packed marketing campaigns in a box. Each kit includes a variety of collateral materials designed to communicate strengths of credit unions and the benefits they bring…
CU*Answers, the 100% credit-union owned cooperative, recently announced their 9th Annual Video Contest to clients of the cuasterisk.com network. Each year CU*Answers offers cash awards and the chance for entries to be professionally produced into a video that can be used by any credit union for advertising. The theme for this year is “Online Retailing…
Oshkosh, WI – (January 12, 2015) Chatter Yak!, the Oshkosh, Wisconsin based CUSO specializing in marketing, social media, website development and branding shares remarkable results a client is experiencing using Yak! Tracker, their premium lead generation application, which allows credit unions to use social media to generate leads and revenue. Alpena Alcona Area Credit Union…