CU*Answers, a 100% credit union-owned CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at the 2016 Illinois Credit Union League Convention and Expo April 7th through the 9th. CU*Answers would like to invite all the Illinois area credit unions who are attending to stop by their table and learn about the CUSO. Michael…
CU*Answers, the 100% credit union-owned, cooperative CUSO announced it will be hosting the 2016 CFO Strategies & Accounting Top 10 Focus Group event on Wednesday March 23rd at CU*Answers headquarters in Grand Rapids, MI. This event will give credit union CFOs and accounting leaders the opportunity to discuss CU*Answers accounting tools and network solutions, and…
West Michigan-based core data processor, CU*Answers, announced that Battle Creek Area Community Credit Union successfully converted to the CU*BASE data processing system in the first week of February. The credit union represents 1,900 members and $19.2 million in assets. Per a credit union representative, “Now we will be able to do a lot of things…
eDOC Innovations has partnered with IDology to conduct ID Verification Services with eDOC’s eDOCSignature™ solution. eDOCSignature is designed to empower people to complete intuitive and secure digital transactions in any mobile environment. “After reviewing several companies that provide ID verification, eDOC has chosen IDology’s ExpectID solution. ExpectID uses a patent-pending process to access thousands of…
In February 2016, CU*Northwest, a Washington-based CUSO, is unveiling a new resource to help its clients better understand and validate invoices. Among other resources, the site features an easy to use search function allowing clients to get information on invoice billing codes. The information includes a brief explanation of the billing code with directions on…
In February 2016, CU*Northwest, a Washington-based CUSO, is unveiling a new resource to help its clients better understand and validate invoices. Among other resources, the site features an easy to use search function allowing clients to get information on invoice billing codes. The information includes a brief explanation of the billing code with directions on…
The CU*Answers Internet Retailer Support Center (IRSC), a new support desk for credit union virtual channel project managers, launched its first four Membership Application Process (MAP) sites this week for Honor Credit Union, Frankenmuth Credit Union, Pathways Financial Credit Union, and Element Federal Credit Union. The new membership application replaces the previous option, and is…
CU*Answers, a credit union-owned cooperative CUSO, recently announced the availability a free mobile app for its online banking product, It’s Me 247. The new mobile app acts as a home base for the member’s mobile banking experience, with easy access to online banking, the credit union’s website, branch locations and hours, and frequently asked questions.…
With mobile Remote Deposit Capture (RDC) becoming mainstream, RIPCO Credit Union, based in Rhinelander, Wisconsin, recently signed with eDOC Innovations to provide their 12,800 members the added convenience of mobile RDC using smart devices. Karen Piehl, RIPCO’s Vice President of Operations, recognizes the need to provide “sticky” and exciting solutions that enhance the member experience.…
Pathways Financial Credit Union, in Columbus, Ohio, has partnered with eDOC Innovations for its digital transaction management solution. Designed to remove friction in the digital transaction business process, eDOC’s DocLogic mobile enterprise digital transaction management (mDTM®) solution provides state-of-the-art automation and management capabilities for all of the credit union’s digital transactions. “Business requirements for credit…