Credit score analysis continues to be a focus of development in CU*BASE®, the core processing platform of cooperative CUSO CU*Answers. The credit score analysis dashboard examines all member credit scores, allowing the credit union to dissect the files and perform in depth analysis. To maximize the benefit of the feature, credit unions can opt to
CU*Answers, the West Michigan-based core data processing CUSO, has an integration solution for FIS ChexSystems’ Qualifile. Client credit unions can now join over 9,000 other financial institutions utilizing this powerful risk management tool with a single sign-on through CU*Answers’ CU*BASE® platform. This integration represents another key relationship CU*Answers has secured in the industry that will
Located in Des Moines, Iowa, Cornerstone Community Credit Union recently completed a Complete Care Essentials project upgrade under the direction of the CU*Answers Network Services team. Complete Care Essentials is designed around the same principle as the all-inclusive Complete Care offering but utilizes a one-size delivery of essential services using private and public cloud technologies.
A free, 3-part educational series of classes was offered on February 22nd by CU*Answers, a 100% credit union-owned cooperative CUSO, to train its credit union-owners on the Report Builder (Query) toolset within its CU*BASE core processing platform. Asterisk Intelligence, a team of data analysts at CU*Answers, led the trainings. The series of educational courses on
New for 2018, the Organizational Resource Development (ORD) team of cooperative CUSO CU*Answers has created a series of four new classes for credit union partners. These classes will be offered during CU*Answers University Week. Three of the four classes focus on management topics: “Leadership Skills for a New Supervisor”, “The Art of Coaching”, and “Interviewing
CU*Answers has joined with Zoom cloud-based conferencing to expand the classroom. Since 2007, CU*Answers, through the Organizational Resource Development department, has featured the Employee Participation Program (EPP), an internal education effort where employees led 15-30-minute classes to peers to further company and industry knowledge. Subjects range from the very specific (“How to Submit a Programming
Located in Rockford, Michigan, Rogue River Community Credit Union and Newaygo County Service Employees Credit Union recently combined their organizations to form Compass Credit Union. As part of their business merger, the two organizations completed a complex network merger with assistance from the CU*Answers Network Services team. This upgrade will help the newly-formed Compass Credit
CU*Answers, the 100% credit-union owned cooperative CUSO, held its first Collections Roundtable event of the year on February 13th. Due to high demand, the event was held at CU*Answers’ main offices in Grand Rapids as well as being available to attend online via web conference. The event was split into two sessions to accommodate attendees.
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next Get Connected series with Jim Vilker, VP of Professional Services. Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30-minute sessions will introduce participants to CU*Answers Management Services and the value each service
CU*NorthWest launched MACO (Multiple Authentication Convenience Options) to credit union mobile apps on February 1st. Using DAON biometric authentication, members can access their membership from their credit union mobile app by using face recognition, voice recognition, fingerprint, or pin, adding to the traditional username and password. “MACO adds additional convenience for members when they are