On July 21, 2020, cooperative CUSO CU*Answers will present a free web-based educational course for credit unions covering the steps necessary to create a relevant and comprehensive Business Continuity Plan. New for this presentation are considerations for pandemic planning and mobilizing the remote workforce learned during COVID-19 and government stay-at-home mandates. This webinar is one…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that Maui Teachers Federal Credit Union will be joining its cooperative network following an early 2021 conversion to the CU*BASE core data processing suite. The credit union is headquartered in Wailuku, Hawaii. Kelly Tobita, CEO for Maui Teachers FCU commented: “We had heard great things about CU*Answers…
West Michigan-based cooperative CUSO CU*Answers has offered over 314 classes in 2020 as of July 1st. 3,168 participants attended those web-based education classes. “The 550+ annually offered education classes cover a variety of credit union topics and are taught by members of every team at CU*Answers,” states Lani Lowing, Education Team Lead. “The courses supply credit…
CU*Answers announced that its Developer’s Help Desk celebrated its third anniversary since its formation in 2017. During its first three years, the DHD received 1,605 custom project requests, and completed 726 projects, which encompassed over 30,000 programming hours. The volume of custom software projects completed in year three as compared to year one increased by…
The CU*Answers remote data capture (RDC) program has achieved unprecedented success, with over ninety percent of clients having implemented the offering. This has been a collaborative effort between the Check21, IRSC, and OpsEngine teams at CU*Answers and eDOC Innovations, LLC. “We first rolled out this program in 2014 and have developed its capabilities continually since…
The CU*Answers Conversions team converted over 2,600 members for AllWealth FCU to the data processor’s CU*BASE® platform in June. AllWealth FCU, located in Hamilton, OH, converted from the Finastra platform. The $24M credit union represents the 24th Ohio credit union to join the CU*Answers family.
CUSO Magazine, a digital publication for credit unions and CUSOs, announced that production of its Summer 2020 print edition is under way and copies would be delivered to its distribution list in the coming weeks. Speaking on the print edition, Supervising Editor Esteban Camargo said: “While some of 2020’s newsworthiness has been positive, much hardship…
Drake Tanabe, CEO of Hawaii Central Federal Credit Union in Honolulu, Hawaii, was recognized by CU*Answers as a recipient of the Robert H. Mackay award at its 2020 CU*BASE Leadership Conference. The award announcement was made as part of a special video presentation of the CUSO’s annual event, presented on July 1, 2020, to all…
CU*Answers presented the 10th annual “Spirit of CU*Answers” award on July 1, 2020, as part of a special video presentation of the CUSO’s annual Leadership Conference event for CUSO clients and stakeholders. In announcing the award, CU*Answers CEO Randy Karnes said, “Credit unions who see the COVID-19 event as a business resumption exercise that will…
CU*Answers, a 100% credit union-owned cooperative, recently announced that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors at the 2020 Annual Stockholders meeting held on Wednesday, June 17, 2020. Incumbents Dean Wilson, CEO of FOCUS Credit Union in Wauwatosa, Wisconsin; and Vickie Schmitzer,…