CU*Answers, the Grand Rapids, Michigan-based core data processing CUSO, recently announced nine new videos highlighting AnswerBook and the ways credit unions can utilize different features. AnswerBook is the comprehensive Q&A database that allows every credit union employee to have direct access to the information they need to serve their members. AnswerBook contains hundreds of the most commonly asked questions regarding CU*BASE, the flagship core data processing software product of CU*Answers.
The new videos highlighting AnswerBook educate credit union professionals who are not familiar with the Q&A database. They discuss the benefits and details on how questions are submitted and passed along to appropriate teams at CU*Answers.