CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed nearly 100 custom projects during its first fiscal quarter of 2021. As usual, these included many 3rd party vendor integrations. Two of these vendor integrations included: LoanPay Xpress (via Magic Wrighter) – provides borrowers with a quick and easy method for making their loan…
The CU*Answers Conversions team converted 381 members for East End Food Co-Op FCU to the data processor’s CU*BASE® platform in February. East End Food Co-Op FCU, located in Pittsburgh, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2021 e‑statement contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit unions…
CU*Answers announced that it has chosen a release date of May 23rd to introduce its eagerly anticipated new teller platform, dubbed “Xpress Teller,” to its credit union clients. CU*BASE Xpress Teller provides an alternative option for credit unions who need a simpler, more streamlined option that meet the different needs of today’s branches and member…
The CU*Answers Conversions team converted over 3,000 members for Star of Texas Credit Union to the data processor’s CU*BASE® platform on March 1st. Star of Texas CU, located in Austin, TX, converted from the Fiserv Portico platform. The $52M credit union represents the 4th Texas credit union to join the CU*Answers family.
First Trust Credit Union recently launched a new website. The site features modern & responsive promotional banners, a responsive header area with search, and prominent call to actions as well as a button to login to online banking. This site also includes an area displaying featured rates, client testimonials and blog posts for credit union…
The CU*Answers Conversions team converted 980 members for Spojnia Credit Union to the data processor’s CU*BASE® platform in February. Spojnia, located in Scranton, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a strategic partnership to provide…
The Lender*VP Collections team serves as a partner for collections for many of the nearly 200 clients using CU*Answers across the country. “Some credit unions are permanent fixtures who have partnered with us for years and some prefer a ‘repair and return’ policy. In either case Lender*VP Collections is there to support the clients of…
The Lender*VP Collections team at CU*Answers tested the limits of its disaster recovery plan by holding a second “brown out” test. This test required the entire team to be absent and allowed no remote access to simulate no building access. “The results were good but somewhat surprising and validated our work,” said Collections Manager Jerry…
The CU*Answers SettleMINT EFT team converted 1,858 credit card loans for Pathways Financial Credit Union to CU*BASE’s online credit card platform. This conversion brings over the Incenta portfolio that Pathways acquired in their merger, and combined with their current online portfolio, brings their total portfolio to almost 9,000 credit card loans. “Pathways continues to bring…