Last week, Cody Smith alongside Julie Gessner hosted an educational event during which the two conversed on Cody’s new role at CU*Answers and how he can help credit unions gain an edge on earning and build stronger relationships with members. To mention a couple examples, Cody has been working with credit unions on CU*BASE tiered…
AdvantageCIO, a division of CU*Answers, recently announced it has hired its first team member dedicated solely to cybersecurity. The team welcomes Andrew Hinson, who joins with over five years of experience in cybersecurity project work, audit and assessment analysis, audit remediation and senior information technology work in the credit union space. “Along with our focus…
CU*Answers, the 100% credit-union owned cooperative, recently announced the start of the 2021 Debit Card contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…
On July 1, 2021, CU*Answers completed a bare-metal restoration of their production core-processing system in a test environment as part of their Disaster Recovery Program. With a robust and mature high availability environment hosting CU*BASE for more than 190 credit unions spanning data centers located 750 miles apart, preparing for catastrophic scenarios is not overlooked.…
CU*Answers, the West Michigan-based cooperative CUSO, announced that it is currently working on developing a new managed service for board and business planning. One aspect of the service focuses on assisting management teams in structuring and writing professional business plans to be shared with the board and other interested stakeholders. The other side focuses on…
West-Michigan based cooperative CUSO, CU*Answers, recently announced that the Client Services and Education team has added another Client Services Representative. Team Lead Stephanie Raven said, “Our new team member Lauren Kincaid has experience in customer service that will help the team. Her welcoming personality is a wonderful fit to our company. We are excited to…
AuditLink, the audit and compliance division of CU*Answers, announced new native fraud detection functionality in the most recent release of CU*BASE®, the CUSO’s flagship core data processing platform. Jim Vilker, VP of Professional Services and leader of the AuditLink division, indicated that sets this apart from third-party standalone systems requiring an exchange and translation of…
CU*Answers recognized Bill Nikolauk, President CEO of 1st Community FCU in San Angelo, Texas, as the winner of its 11th annual “Spirit of CU*Answers” award. Nikolauk accepted the award at the CU*Answers 2021 Leadership Conference on June 16th, 2021, at the JW Marriott in Grand Rapids, Michigan. The award was presented by Geoff Johnson, CU*Answers,…
Debie Keesee, President/CEO of Spokane Media FCU in Spokane, Washington, was recognized by CU*Answers as recipient of the Robert H. Mackay award at the 2021 CU*BASE Leadership Conference held on June 16th in Grand Rapids, Michigan. Keesee has been President/CEO of Spokane Media FCU since 1997. This year she will be completing her final term…
CU*Answers, a 100% credit union-owned cooperative, announced today that three credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors, during elections held at the 2021 Annual Stockholders meeting held on Wednesday, June 16, 2021. Incumbents Tom Gryp, CEO of Notre Dame Federal Credit Union in…