The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that one of their Client Service Account Executives has taken a position on the CU*Answers Conversion Team. The Client Service Team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients as…
The West-Michigan based cooperative CUSO, CU*Answers, is now using their state of the art high availability data center in Muskegon, Michigan as a second location for Client Service staff. “With all the technology we have, remote team members can function in the same capacity as they can out of our Grand Rapids location”, states Laura…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that there is still time for credit unions within its network to enter a submission for its 6th Annual Video Contest. Entries for Best Complete Video ranging from 30 seconds to 2 minutes can be submitted by May 1 for a chance to win $1,500. The…
As part of the update to its It’s Me 247 Online Banking platform in January, CU*Answers, the West Michigan-based data processor, has released a series of how-to videos providing credit unions and their members with easy to follow tutorials. Earlier this year, the CUSO released a new look and feel to its popular online banking…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it had begun a new Beta tester program offering financial rewards to credit unions interested in testing releases of the CU*BASE® core processing platform. For its upcoming 13.0 release, CU*Answers was pleased to announce that ten credit unions had volunteered to undertake the task; of…
CU*Answers, the West Michigan-based core data processor, recently announced that it has officially launched its FEP/ING project meant to set the foundation for future development of its core platform CU*BASE®. Short for “File Expansion Project / Improved New GOLD,” the project will set the stage by updating elements of the core software to expand, reorganize,…
The 100% credit union-owned cooperative CUSO, CU*Answers, announced that it is in full support of the White House Petition filed this week by industry leaders. The petition posted over the weekend by Co-Ops for Change is a grassroots effort to generate some conversation and awareness about the application of Cooperative Principles in the NCUA leadership.…
CU*Answers is currently undergoing a face-lift. The 100% credit union-owned CUSO is transforming its Grand Rapids location to accommodate more space for staff and clients. The expansion began in October 2012 and is scheduled to be finished in the spring of 2013. Although there are drills, hammers, and drywall dust, CU*Answers continues to host prospective…
CU*NorthWest recently held two regional user events in February for current clients of their core processor solution CU*BASE® GOLD. Greg Smith, CEO of CU*NorthWest and Jim Vilker, NCCO of the AuditLink division of CU*Answers Management Services were presenters at this year’s events. The main training focus was on managing 2013 auditing priorities using new software…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that 98% of our clients are processing their ATM/Debit Card portfolio online. “EFT online processing is a great advantage to our clients and their member providing easy access for card ordering, maintenance and settlement balancing” states Stephanie Raven, SettleMINT EFT Account Executive. CU*Answers SettleMINT Team…