CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it has added seven new topics to its Show Me the Steps online help system. The free-to-use system provides credit unions on its CU*BASE® core processing platform with detailed instructions on how to complete various tasks on the core platform. New topics include: attaching a
CU*Answers, the 100% credit union-owned core data processor, is continuing its practice of keeping its clients up to speed on all 5300 Call Report changes. In addition to the continuing improvements to their core platform CU*BASE®—new ratios and automation routines added in recent releases—CU*Answers has also provided its credit union clients with a quarterly announcement
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched CU*BASE® GOLD online session encryption which protects member data end-to-end from the credit union workstation all the way to the host computer at CU*Answers. This protection is layered on top of AES network encryption already in place on MPLS circuits between
CU*Answers, West Michigan based core processing CUSO, recently announced personnel changes within the Conversion Team. Heather French has moved to the SettleMint Team as an EFT Account Executive. Melissa Fulgenzi, originally from Client Services and Education, joins the team as a Conversion Coordinator. Melissa brings four years of Client Services experience as well as many
CU*Answers, West Michigan based core processing CUSO, recently announced the winners of its annual ‘Cut the Clutter’ initiative. The combined teams of Delivery Services, Client Services and Education, Writing and Marketing were awarded first place for filling the most recycle bins. Delivery Services filled one bin alone, removing their remaining paper archives. All conversion- or
On March 26, 2013, CU*Answers, a 100% credit union-owned CUSO, presented a web-based Education Express course for credit unions on disaster recovery planning and the importance of plan testing and exercising. As part of CU*Answers rigorous continuity and recovery plan test and exercise schedule, the ability to recover critical core processing in an effective and
March has been a busy month at CU*Answers. The 100% owned CUSO concluded the month with multiple visits from prospective clients, current clients, visitors, Mid-Year CEO School, and hosted board meetings for 3 of the network partners. Board meetings that were held this month included eDOC Innovations, Xtend, and CU*Answers. The Collections Department hosted two
CU*Answers, a cooperative data processing CUSO, announced it will be shipping a new Grand Opening Kit to all CU*Answers data processing clients at no cost. The kits provide inexpensive, high quality materials to drive the marketing of features within the CU*BASE® core processing platform and It’s Me 247 online banking. The new Grand Opening Kit
West Michigan based data processing CUSO, CU*Answers announced it will be deploying the latest software upgrade to its flagship data processing software in the near future. The CU*BASE® 13.0 Software Upgrade will be sent to all service bureau clients on April 14th and to in-house clients on May 13th – 14th. CU*Answers stated the CU*BASE®
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced that it has added ITIL Foundation to its list of growing professional certifications. ITIL is a mature, well thought-out approach for providing IT service management and uses a practical framework for identifying, planning, delivering, and supporting IT services to business. ITIL seeks to align