CU*Answers, a 100% credit union-owned cooperative CUSO recently debuted its Board Report Playbook to help credit unions review their current board packet gathering process. The document was created to accomplish two tasks. First, it is meant to help newly converted credit unions with options that many CU*Answers experts have chosen as potential board packet candidates.…
West Michigan based data processor, CU*Answers, announced it will be holding the next Collections Roundtable for its clients on May 9th at its Headquarters in Grand Rapids, Michigan. The one-day event is an opportunity for credit union staff to discuss collection-related topics among their peers. CU*Answers will hold two sessions in the morning and the…
West Michigan-based data processor, CU*Answers, recently announced its plans to invigorate programs specifically designed for the credit union’s management staff. Management Dashboard Tools on the core platform CU*BASE® include a new series of dashboard reports which credit union management teams will be able to use for forecasting and data analytics. A CU*Answers spokesperson stated, “The…
CU*Answers, the 100% credit union-owned CUSO, was an exhibitor at the Illinois Credit Union League Annual Convention on April 18-19 in Schaumburg, IL. Many interested individuals in the industry stopped by the booth to learn more about CU*BASE®, the CUSO’s data processing system. The event concluded with a door prize drawing, with Linda Johnson, VP…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently named a new Call Center Manager to its leadership team. Luis Bedevia joined the CUSO in mid-April to lead the Xtension Contact Center business unit. Scott Collins, Xtend President, said, “I am excited to welcome Luis to my management team. He not only brings his…
CU*Answers, a 100% credit union owned cooperative CUSO, promotes employee education and training as tangible objectives for professional and personal growth through their Employee Participation Program (EPP). To meet the needs of a progressive business and diverse population of employees, the program is consistently dissected, evaluated, and updated to assure training remains relevant. For 2013,…
CU*Answers, the 100% core processing cooperative CUSO, reports over 1 million images are now processed using CheckLogic each month. This figure is a culmination of check images for Branch Capture, Merchant Capture, as well as eDoc Innovations’ two most recent C21 product offerings, Mobile and Image Enabled ATMs. The Item Processing team at CU*Answers works…
Old Ocean Federal Credit Union, based in Bay City, TX has chosen CU*Answers Network Services (CNS) as their managed technologies service provider, utilizing the Complete Care and Virtual Branch Business Continuity services. Terry Settle, CEO of Old Ocean FCU, comments “Our partnership with CU*Answer Network Services is another great way for us to leverage CUSO…
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched a next generation data backup and recovery platform: DataBP Gen 2. This system provides online network data backups, industry-standard AES-256 data encryption, granular data recovery capabilities, nightly secure offsite backups to one of CU*Answers’ SSAE 16 certified data centers, and on-appliance…
CU*Answers Web Services is excited to announce the launch of a new website in support of the grassroots Co-Ops for Changes movement. This microsite is part of the larger CU*Answers and cuasterisk.com web network and focuses on the next steps for Co-Ops for Change. Co-Ops for Change is a grassroots movement to increase awareness both…