CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that its Show Me the Steps online instructional database had grown even further. The online help provides credit unions with step-by-step instructions on how complete various tasks in the CU*BASE® core platform. Most recently, pages were added instructing staff on how to clear a corporate check,…
CU*Answers released a new feature in October 2012 to CU*BASE, its flagship core data processing system, designed to uncover suspicious or anomalous cross channel activity. This feature was originally designed to meet the requirements of the FFIEC guidance letter published in July of 2011 which relates to the monitoring of high risk transactions through internet…
CU*Answers, the West Michigan-based cooperative CUSO, was an exhibitor at the Iowa Credit Union League’s 83rd Annual Credit Union Convention held on September 18th through the 20th in Des Moines, Iowa. Many interested individuals in the industry stopped by the booth to learn more about CU*BASE®, the CUSO’s core data processing system. Mike Gruber, sales…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that one of their Client Service Account Executives has taken a position on the CU*Answers Quality Control Team. The Client Service Team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients…
The West-Michigan based cooperative CUSO, CU*Answers announced that to date in 2013 the SettleMINT EFT Team has successfully completed 14 Online Credit Card Conversions, and 27 ATM/Debit Card Conversions. “The calendar for 2014 is beginning to fill up as well, and we expect to have another full year”, states Heather French, SettleMINT Account Executive. Heather…
CU*Answers, the core processing cooperative based in Grand Rapids, Michigan firmly advocates the seven cooperative principles. The CUSO stated that thru the integration of an online ballot program in its It’s Me 247 Online Banking it makes one of those important principles, Democratic Member Control, easily attainable for its credit union clients. CU*Answers EVP of…
CU*Answers, the 100% credit union owned, cooperative data processing CUSO located in Grand Rapids, MI, announced its next upgrade to its CU*BASE® core data processing software with its 13.2 release. The scheduled enhancements include major contributions from the Lender*VP team of experts laying new groundwork for Wisconsin Credit Unions. This particular upgrade includes six additional…
CU*Answers, the West Michigan-based core data processing cooperative CUSO, announced that it had recently completed converting Florida Hospital Credit Union (Alamonte Springs, FL) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self- service capabilities. Several of these include…
West Michigan-based core processing cooperative CUSO, CU*Answers, reported that one of their newer clients, First Financial Credit Union, doubled the accounts assigned to them in just over a month. “The client was so impressed with our work and our model that they increased their investment with us by two fold,” exclaimed Jerry Collins the Team…
CU*Answers, the core processing cooperative CUSO, once again increased their Collections portfolio adding another client. First United Credit Union in Grandville, Michigan converted from another agency to CU*Answers after hearing about their processes through networking with the Credit Union data processor. CU*Answers offers ancillary services like bookkeeping and web services in addition to Collections and…