CU*Answers, the 100% credit union-owned cooperative CUSO, recently reminded credit unions on its CU*BASE® core processing platform of the ability to easily survey members via online banking. In the November edition of the CUSO’s “Remember This?” education series, credit unions can learn more about how to easily configure a survey, post it to It’s Me…
CU*Answers, the 100% credit union-owned cooperative CUSO, reports that their File Expansion Project (FEP) is well underway. Hundreds of programming hours have already been invested in the project that changes the foundation elements of their signature CU*BASE® software to set the stage for the future growth of their credit union clients. Specifically, FEP expands, reorganizes,…
The West Michigan-based core processing CUSO, CU*Answers, has partnered with Muskegon Community College (MCC) to offer training courses to employees interested in learning the programming language RPG. The course work has been fully developed by faculty at MCC and is offered online with examinations hosted onsite at CU*Answers’ facilities. This is the second year offering…
As part of their commitment to support a network of 200+ credit union clients, CU*Answers, a cooperative CUSO has released a new member analysis feature in their core processing system that gives credit unions member participation statistics based on specific segments of the products and services offerings. The importance of analytics is growing, and to…
CU*Answers, a core-processing CUSO, is pleased to offer to over 80 clients, a host integrated Instant Card Issue for online FIS credit card product offerings. This compliments the integrated ICI for ATM and Debit card products in place since May 2010. The ICI feature is EMV (smart or chip card) ready and will deliver enhanced…
West Michigan-based core processor, CU*Answers, has been working with third party forms vendors to make a needed change to the form FACT Act Notice that clients use. The form needs to be updated to reflect a change in Experian’s P.O. Box address. The project will start with Bid and Authorization forms being sent out to…
CU*Answers, the 100% owned cooperative CUSO, participated in a card signing campaign for local veterans. The Grand Rapids Home for Veterans is home to over 450 Veterans. To show their support, CU*Answers began a card campaign in honor of Veteran’s Day. Employees, clients, and guests were encouraged to show their support the week of November…
West Michigan based core processing cooperative, CU*Answers, has been working with third party forms vendors to ensure that the changes from the Consumer Financial Protection Bureau (CFPB) will be met. CFPB issued six final mortgage rules addressing requirements under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank Act). These rules amended…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the 2014 Education Catalog is complete and has been delivered to their clients. CU*Answers strives to deliver the catalog prior to the beginning of each calendar year in an effort to give their clients time to design their own annual training program based on…
West Michigan based core processor, CU*Answers, announced that it is now integrated with FIS Chexsystem’s Qualifile solution. Client credit unions can now join over 9,000 other financial institutions utilizing this powerful risk management tool with a single sign-on through their CU*BASE® platform. This integration represents another key relationship CU*Answers has secured in the industry that…