CU*Answers, the Grand Rapids, Michigan-based Cooperative CUSO, announced that it had recently added another credit union owner. This newest owner is KALSEE Credit Union located in Kalamazoo, MI ($150M and 21,000 members). Scott Page, CU*Answers EVP said, “With this newest investor, CU*Answers now has 121 credit union owners nationally, with a total of 14 new…
CU*Answers, the West Michigan-based core data processing Cooperative, announced that it had recently completed converting Lake State Credit Union (Moose Lake, MN) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s…
CU*Answers, the 100% owned cooperative CUSO, participated in a food drive for local community food banks. The CUSO partnered with Access of West Michigan to fill the need of many this holiday season. The staff at CU*Answers collected over $500.00 in cash donations, and in one week collected a large amount of food and hygiene…
In 2011, AuditLink, a division of core processing CUSO, CU*Answers, launched a new auditing service for clients using the CU*BASE® core system. “Every financial institution is required to conduct an annual BSA (Bank Secrecy Act) and ACH (Automated Clearing House) audit,” states Marsha Sapino, AuditLink Associate, “Jim Vilker is a NAFCU Certified Compliance Specialist (NCCO)…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently reminded credit unions on its CU*BASE® core processing platform of the ability to easily survey members via online banking. In the November edition of the CUSO’s “Remember This?” education series, credit unions can learn more about how to easily configure a survey, post it to It’s Me…
CU*Answers, the 100% credit union-owned cooperative CUSO, reports that their File Expansion Project (FEP) is well underway. Hundreds of programming hours have already been invested in the project that changes the foundation elements of their signature CU*BASE® software to set the stage for the future growth of their credit union clients. Specifically, FEP expands, reorganizes,…
The West Michigan-based core processing CUSO, CU*Answers, has partnered with Muskegon Community College (MCC) to offer training courses to employees interested in learning the programming language RPG. The course work has been fully developed by faculty at MCC and is offered online with examinations hosted onsite at CU*Answers’ facilities. This is the second year offering…
As part of their commitment to support a network of 200+ credit union clients, CU*Answers, a cooperative CUSO has released a new member analysis feature in their core processing system that gives credit unions member participation statistics based on specific segments of the products and services offerings. The importance of analytics is growing, and to…
CU*Answers, a core-processing CUSO, is pleased to offer to over 80 clients, a host integrated Instant Card Issue for online FIS credit card product offerings. This compliments the integrated ICI for ATM and Debit card products in place since May 2010. The ICI feature is EMV (smart or chip card) ready and will deliver enhanced…
West Michigan-based core processor, CU*Answers, has been working with third party forms vendors to make a needed change to the form FACT Act Notice that clients use. The form needs to be updated to reflect a change in Experian’s P.O. Box address. The project will start with Bid and Authorization forms being sent out to…