GRAND RAPIDS, MI – February 6, 2015 West Michigan-based data processor, CU*Answers, announced it will be offering an incentive program for clients that are willing to beta test the latest version its flagship core processing system, CU*BASE®. CU*Answers, a cooperative CUSO, launched the CollabRebate program to reward core processing clients who have a vested interest…
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Service Offered Through CU*Answers Detects Over Twenty-Five Thousand Dollars in Fraudulent Bill Pay Activity in January
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In December, FraudNet…
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CU*Answers Announces Full 2015 Calendar for Credit Card Conversions
The West Michigan-based cooperative CUSO, CU*Answers, is pleased to announce that the 2015 credit card conversion calendar is full and is already booking clients into the spring of 2016. “The in-house credit card platform has lots of features for the members as well as huge savings for the credit union. This makes the decision to…
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CU*Answers CEO Randy Karnes Calls for the Credit Union Industry to Act on Revised Risk Based Capital Proposal
With the recent unveiling of the revised proposal for Risk Based Capital, the NCUA has opened up the rule to comments from the public. CU*Answers CEO Randy Karnes is calling on all participants of the CU*Answers and cuasterisk.com networks to submit their comments to the NCUA before the April 27, 2015 deadline. “During the first…
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CU*Answers Releases First Article on Revisions to Proposed Risk Based Capital Rule
CU*Answers, a 100% credit union-owned cooperative CUSO, released its first of three articles outlining the reasons it believes the second version of the proposed Risk Based Capital rule by the NCUA should not become regulation. The series will first concentrate on a holistic view of why the rule is flawed, followed by a legal perspective.…
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CU*Answers Hosts University Week February 2-6
This week CU*Answers will be hosting its quarterly University Week, during which the data processor will condense into just one week its most timely and relevant courses. Clients will be able to attend the courses right from their own credit union as all University Week courses will be offered online via webinar. University Weeks are…
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Service Offered Through CU*Answers Detects Over One Hundred Thousand Dollars in Fraudulent Bill Pay Activity
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In December, FraudNet…
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Monthly Education Express Offerings from CU*Answers
CU*Answers schedules hundreds of training sessions throughout the year, many of them announced in their annual Education Catalog, others by client request, but the most popular at the moment may be via their Education Express program. “My experience has shown that the incentive to learn is at its peak when a topic is current, critical,…
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Client Services and Education Team Prepares Staff with Expertise
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that one of their Client Services and Education team members has taken a position on the CU*Answers Quality Control team. “The Client Services and Education team is a great place for an individual to begin their career at CU*Answers,” stated Laura Welch-Vilker, VP of the…
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CU*Answers 3rd Annual Continuity Awareness Day Observed
CU*Answers, a 100% credit union-owned CUSO, recently held its 3rd annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help demonstrate the commitment at all levels for emergency response and recovery planning. “A strong business continuity program requires building resilience in three key categories: People, Processes and Technology.…