The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that one of their Client Services and Education team members has taken a position on the CU*Answers Quality Control team. “The Client Services and Education team is a great place for an individual to begin their career at CU*Answers,” stated Laura Welch-Vilker, VP of the…
CU*Answers, a 100% credit union-owned CUSO, recently held its 3rd annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help demonstrate the commitment at all levels for emergency response and recovery planning. “A strong business continuity program requires building resilience in three key categories: People, Processes and Technology.…
CU*Answers, a 100% credit union owned CUSO, recently presented a complimentary web-based Education Express course for credit unions to identify the essential elements of an effective Business Continuity Plan. “When the unexpected happens,” says Jim Lawrence, CBCP, Manager of Disaster Recovery and Business Resumption Services at CU*Answers, “the last thing you want as CEO is…
As CU*Answers, a 100% credit union-owned core data processor, looks forward to an exciting year of software enhancements in 2015, it has also revealed what it considers to be the top twelve enhancements of 2014 for its CU*BASE® core platform and related credit union products. Top among the list was the File Expansion Project, a…
Payveris™, a next generation online and mobile digital payments company, and West Michigan-based credit union-owned cooperative, CU*Answers, have announced a working partnership to provide a fully integrated online banking and payments experience to their client credit unions and their members. Payveris offers a full range of bill payment, money movement and interbank transfer solutions which…
On January 17, 2015, the CU*Answers merger team completed the merger of CitizensFirst Credit Union, Oshkosh, WI, and Best Advantage Credit Union, Brillion, WI. The merger brings CitizensFirst’s total membership to nearly forty-seven thousand. CitizensFirst recently converted to West Michigan-based CU*Answers’ core platform, CU*BASE®, in November 2014. This merger expands the credit union’s presence in…
GRAND RAPIDS, MI – January 13, 2015 CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its theme for 2015 with the announcement of its 8th annual video contest. “Would You Like Fries with That?” emphasizes the importance of anticipating the next sales opportunity during member interactions. The goal of the video contest…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced their second financial quarter “Grand Opening Kits” for their credit union clients. The Grand Opening Kit (GOK) program is a complete marketing-in-a-box campaign that offers low-cost, easy way to market a product or service to members, both in the credit union lobby and online through the…
CU*Answers, the credit-union owned cooperative, recently announced their 8th Annual Video Contest to clients of the cuasterisk.com network. Each year CU*Answers offers cash awards and the chance for entries to be professionally produced into a video that can be used by any credit union for advertising. The theme for this year is “Would You Like…
GRAND RAPIDS, MI – January 7, 2015 The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that in 2014 the SettleMINT EFT Team successfully completed sixteen online credit card conversions and projects, and twenty-five ATM/debit card conversions. “The calendar for 2015 is already almost full for the year and we have projects scheduled into…