On February 6, 2022, CU*Answers conducted the true test of any Business Continuity program by shutting off power to the production data center as part of a remodel project. Prior to the power interruption, recovery teams performed high-availability rollover procedures to redirect core processing services, including online and mobile banking environments, to systems at the…
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, and Yankton, South Dakota-based CUSO Site-Four, Inc. confirmed that they had completed a core server replacement recently. During the project, the CUSOs were able to execute a non-disruptive transition to Site-Four’s new IBM POWER9 production server and its accompanying DR/BR IBM POWER9 backup server that supports…
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, announced that its conversions team completed a total of forty-four core data processing projects during the 2021 calendar year, making 2021 the busiest conversion year in the CUSO’s fifty-two-year history. Commenting on the record performance, Scott Collins, the Executive Vice President of National Sales and Marketplace…
On February 9th, CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, will launch an annual Business Development Series for participating staff members. This year’s series marks the fifth year of offering a course that emphasizes business and brand development exercises designed to foster both personal and professional growth. The course is a series of…
CU*Answers Network Services is pleased to announce that it was named a finalist in the 2022 ScalePad Top Digital Maturity Index, which per ScalePad is a “dynamic score recalculated daily and objectively benchmarks your clients’ IT environments against key productivity and risk factors. Clients with a high score have a great technology experience, leading to…
AuditLink, the audit and compliance division of CU*Answers, celebrated a stellar year in 2021 adding 24 new credit unions and CUSOs to its shared execution vendor management service offering. Jim Vilker, VP of Professional Services said, “we built this service based upon a cooperative mantra and have learned that vendor management is about hard work.”…
CU*Answers Network Services is pleased to announce that it has fully certified Microsoft Windows 11 Professional for use with its CU*BASE GOLD application suite. “We are excited about staying ahead of the curve in supporting the latest operating system from Microsoft,” explains Matt Sawtell, VP of Managed Technology Services at CU*Answers. “It’s a cadence we’ve…
The NCUA is making major changes to the information that credit unions report on the quarterly 5300 Call Report effective with the March 2022 cycle. The NCUA first hinted of significant changes back in late 2018 as part of their modernization efforts and overall simplification theme. Although the financial statement reporting on the first five…
Education is key in the credit union industry, but how can one learn when working a busy schedule? For CU*Answers clients, Learning Cafés are the answer. The most recent event happened January 19, when host Jim Vilker, Vice President of Professional Services with AuditLink, NCCO, CAMS, spoke about applied auditor solutions to compliance issues. “My…
CU*Answers has officially opened the nomination process for its annual stockholder election, that will occur on Wednesday, June 15th. Each year the 100% credit union-owned CUSO holds an annual election for opportunities to run for a seat on its board of directors. The meeting will take place at the JW Marriott in Grand Rapids, Michigan…