Cooperative CUSO and core data processor, CU*Answers, is preparing to roll out the ability for its credit union partners to show their members’ credit score and credit score history in its robust home banking product It’s Me 247. This new functionality will be coming in the upcoming release to the core data processing system CU*BASE®…
CU*Answers, the 100% credit union-owned, cooperative CUSO is currently hosting two separate video contests with over $5,000 worth of cash prizes and products up for grabs. The first video contest encourages credit unions who use the CU*BASE® data processing software to submit completed videos between 30 seconds and 2 minutes in length demonstrating how credit…
CU*Answers, the 100% credit union-owned, cooperative CUSO based out of Grand Rapids, Michigan, has announced two regional training events in mid-March. The events will take place on March 17th in Alpena, Michigan, and on March 18th in Traverse City, Michigan. The events will focus on helping leaders achieve grasp by utilizing diverse analytics tools built…
Cooperative CUSO and core data processor, CU*Answers, is upgrading its lending platform to now provide lending team members the ability to receive an email whenever an underwriting code is changed on a pending loan application within the CU*BASE® core processing system. Underwriters can be notified when there’s something to approve and lenders can be “Jonny-on-the-Spot”…
Cooperative CUSO and core data processor, CU*Answers, is preparing for the data processing conversion of its newest credit union partner, MEMBERS1st Community Credit Union located in Marshalltown, Iowa. The $145 million credit union has 7 branches and over 18,000 members. The conversion from Fiserv CUSA to the CU*Answers CU*BASE® platform is scheduled for April 1,…
CU*SOUTH is proud to announce its third conversion for 2015, $105 million ANECA FCU in Shreveport, Louisiana. Founded in 1939, the credit union’s underlying mission has been to serve its members’ financial needs and, in turn, bolster their quality of life. Initially, ANECA provided services to select employee groups like AT&T and CenterPoint Energy. Seventy-five…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently unveiled its Building the Factory series of how-to manuals designed to help its clients take advantage of revenue-generating and expense-mitigating opportunities within CU*BASE®, the data processor’s core processing software. The series of 30 instructional guides show clients how to use CU*BASE to complete marketing and…
By reconfiguring its footprint within in its Grand Rapids, Michigan headquarters locations, Xtend, Inc., the multi-owned cooperative CUSO, increased its call center capacity by 20%. The expansion, which was completed in late February, allows the CUSO to add staff to meet the increasing demand for its shared resources services. Xtend President Scott Collins commented, “This…
During the first four months of its fiscal year, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has experienced increased demand for its compliance monitoring services. The services, which include a variety of à la carte and packaged offerings, are marketed and supported collaboratively with Xtend’s CUSO partners in the cuasterisk.com network—CU*Answers, CU*Northwest and…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In February, FraudNet…