CU*Answers, a credit union-owned core processor, recently held its first ever Data Investment Symposium, a focus group event to brainstorm new investments the CUSO should be making in data. Present were credit union leaders and data analysts from across the country who joined in a conversation with key CU*Answers leaders to contribute their ideas on developing…
West Michigan based data processing CUSO, CU*Answers, released the 2015 schedule of education events known as “Dashboard Dives.” The series focuses on several management level dashboards that are standard features of the CUSO’s flagship core processing system, CU*BASE®. CU*Answers stated the dashboards allow clients to quickly gather data from the system with a click-of-a-button versus…
Cooperative CUSO and core data processor, CU*Answers, is gearing up for the 2015 credit union convention season by preparing for the Minnesota Credit Union Network (MnCUN) convention in Bloomington on April 10-11 at the Radisson Blu at Mall of America. CU*Answers team representative Mike Gruber will be in attendance to speak with various leaders of…
CU*Answers has been encouraging employee development through their Employee Participation Program (EPP) for over 15 years. For the last year and a half the organization has focused on providing the highest quality of training for their employees. The Trainer Certification Program was implemented to help set a standard of excellence for those employees who train…
CU*Answers announced that as part of a recent CU*BASE release it now includes a new statement reconciliation and analysis feature for credit unions to instantly review their member statement and e-statement activity. They said this newest dashboard was developed as a database mining tool intended to offer clients a better understanding of their statement generation…
Cooperative CUSO and core data processor, CU*Answers, is getting ready to offer a product called My Virtual StrongBox to its It’s Me 247 online banking product. My Virtual StrongBox is an electronic safe deposit box where members can store electronic copies of their personal documents (e.g. wills, trusts, tax papers, mortgage documents, etc.). Embedded directly…
CU*Answers, the credit-union owned cooperative, recently announced the winner of its 2015 Email Collection contest. As part of CU*Overdrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill…
CU*Answers, a West Michigan credit union service organization, recently announced their Healthy Workforce initiative, a voluntary program that encourages employees to engage in healthy behaviors by balancing nutrition, physical activity, and emotional well-being. CU*Answers hosted a Healthy Workforce kick-off earlier this year attended by over 50 employees. In addition, around 60 employees are actively participating…
Cooperative CUSO and core data processor, CU*Answers, recently announced that with the 15.0 release of its CU*BASE® core processing platform it will enhance its Fee Income/Waiver analysis. Currently the dashboard shows information on the number and dollar amount of the credit union’s fee waivers. With the upgrade, two new features will be added that will…
CU*Answers, the 100% credit union-owned CUSO headquartered in Grand Rapids, Michigan, recently announced color print options for member statements. In a study performed by the Xerox Corporation, they found that 54% of people are more likely to read documents if they are printed in color. Additionally, Industry News Magazine found that color increases payment response…