CU*Answers has been encouraging employee development through their Employee Participation Program (EPP) for over 15 years. For the last year and a half the organization has focused on providing the highest quality of training for their employees. The Trainer Certification Program was implemented to help set a standard of excellence for those employees who train
CU*Answers announced that as part of a recent CU*BASE release it now includes a new statement reconciliation and analysis feature for credit unions to instantly review their member statement and e-statement activity. They said this newest dashboard was developed as a database mining tool intended to offer clients a better understanding of their statement generation
Cooperative CUSO and core data processor, CU*Answers, is getting ready to offer a product called My Virtual StrongBox to its It’s Me 247 online banking product. My Virtual StrongBox is an electronic safe deposit box where members can store electronic copies of their personal documents (e.g. wills, trusts, tax papers, mortgage documents, etc.). Embedded directly
CU*Answers, the credit-union owned cooperative, recently announced the winner of its 2015 Email Collection contest. As part of CU*Overdrive, the CUSO’s low maintenance marketing package for credit unions, contests are run quarterly for two consecutive months as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill
CU*Answers, a West Michigan credit union service organization, recently announced their Healthy Workforce initiative, a voluntary program that encourages employees to engage in healthy behaviors by balancing nutrition, physical activity, and emotional well-being. CU*Answers hosted a Healthy Workforce kick-off earlier this year attended by over 50 employees. In addition, around 60 employees are actively participating
Cooperative CUSO and core data processor, CU*Answers, recently announced that with the 15.0 release of its CU*BASE® core processing platform it will enhance its Fee Income/Waiver analysis. Currently the dashboard shows information on the number and dollar amount of the credit union’s fee waivers. With the upgrade, two new features will be added that will
CU*Answers, the 100% credit union-owned CUSO headquartered in Grand Rapids, Michigan, recently announced color print options for member statements. In a study performed by the Xerox Corporation, they found that 54% of people are more likely to read documents if they are printed in color. Additionally, Industry News Magazine found that color increases payment response
Cooperative CUSO and core data processor, CU*Answers, is preparing to roll out the ability for its credit union partners to show their members’ credit score and credit score history in its robust home banking product It’s Me 247. This new functionality will be coming in the upcoming release to the core data processing system CU*BASE®
CU*Answers, the 100% credit union-owned, cooperative CUSO is currently hosting two separate video contests with over $5,000 worth of cash prizes and products up for grabs. The first video contest encourages credit unions who use the CU*BASE® data processing software to submit completed videos between 30 seconds and 2 minutes in length demonstrating how credit
CU*Answers, the 100% credit union-owned, cooperative CUSO based out of Grand Rapids, Michigan, has announced two regional training events in mid-March. The events will take place on March 17th in Alpena, Michigan, and on March 18th in Traverse City, Michigan. The events will focus on helping leaders achieve grasp by utilizing diverse analytics tools built