CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan recently reported uptime history for its iSeries (CU*BASE®) system. Reports indicate 100% uptime since 2011 excluding scheduled interruptions as part of rollover/business continuity exercises. Other statistics reflect that no down time has been experienced by CU*BASE users since 2013. CU*Answers reports a proud…
AuditLink, a service of cooperative CUSO, CU*Answers, recently published a video introducing PolicySwap and ExamShare. AuditLink reduces the added work imposed by regulations and compliance through the combination of its services, innovative technology, and cooperation amongst industry peers. Factors inherent in changing regulations mandate continuous training and frequent exposure to compliance issues with applied auditor…
The West-Michigan based cooperative CUSO, CU*Answers, is happy to announce that it has launched a new feature for credit card loans that offers the ability to have different card numbers assigned to the same loan. Previously, credit cards on CU*BASE® only allowed for one card number (PAN) to be shared for all joint owners and…
With its PolicySwap and ExamShare websites, CU*Answers is helping to ease the compliance burden for its credit union clients. In order to assist credit unions with managing the numerous policies and regulations to which they are subject, CU*Answers created PolicySwap, a repository of close to two hundred policies and procedures from credit unions around the…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In May, FraudNet…
CU*Answers, the 100% credit union-owned cooperative CUSO, is noticing a trend starting to take root in the credit union industry: CUs appear to be more willing now to pay early termination fees to switch data processors. There is mounting frustration with the traditional data processor model, not only with what credit unions receive as part…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, is continuing to enhance and update its 5300 Call Report tool. The 5300 Call Report Tool has been available in CU*BASE® for over five years and CU*Answers continues to enhance the software and brainstorm on future projects. Since the call report is a…
West Michigan-based data processor CU*Answers is working on revamping its CU*BASE core platform menu system. In place of the traditional menu driven navigation, users will see a single, customizable home page with powerful search capabilities and new ways for organizing tools according to each person’s responsibilities and preferences. Borrowing techniques from the online tools that…
CU*Answers, a 100% credit union-owned CUSO, is getting ready for the new TILA-RESPA Mortgage Regulations. CU*Answers has been working on this project for over a year now by first meeting in June 2014 to understand the programming and compliance nuances of the regulations. The CUSO researched the impact the reg. change would have on existing…
Cooperative CUSO and core data processor, CU*Answers announced at their November 2014 CEO Strategy Conference the winners of the first CU*Answers Cost of Compliance contest. Now CU*Answers is wrapping up the entry period for its second Cost of Compliance contest. The first contest focused on developing a template to account for the cost of regulatory…