CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan recently reported uptime history for its iSeries (CU*BASE^®) system. Reports indicate 100% uptime since 2011 excluding scheduled interruptions as part of rollover/business continuity exercises. Other statistics reflect that no down time has been experienced by CU*BASE users since 2013.

CU*Answers reports a proud history of availability for the iSeries as well as server-based systems such as It’s Me 247 online banking and CU*Talk. Availability incidents are unavoidable, but thanks to a heavily tested and vetted business continuity plan and resources, CU*Answers has avoided any extended interruptions by using its High Availability system to cover when necessary. Visitors to the CU*Answers website, can find the full report at: http://www.cuanswers.com/solutions/business-continuity/auditing-and-testing/.

To review the CU*Answers Business Continuity Plan or to discuss a plan of your own, please contact Jim Lawrence, CU*Answers Business Resumption Manager at 800-327-3478 or via email at jlawrence@cuanswers.com.