CU*Answers, the 100% credit union owned cooperative, continues their focus on mobile banking with new enhancements for the mobile member experience. In addition to giving the member the ability to change their username, check loan rates and even apply for a loan, members can now change their password, create or change security questions, view their…
The CU*Answers Imaging Solutions team is pleased to announce a brand-new infrastructure that allows greater flexibility to support the growing number of credit unions that use multiple vendors for their imaging solutions. It also improves on encryption techniques for securing images as they are utilized. Other enhancements include on-demand reports sent directly for archival, the…
At the 2015 CU*SOUTH Visionary Conference and Annual Meeting held on September 15-17 in New Orleans, attendees participated in a discussion and presentation on cybersecurity with guidance on mitigating cyber threats that impact the credit union industry today. As partners in the cuasterisk.com network, CU*Answers, CU*SOUTH, and Site-Four work closely to not only protect the…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, notified its in-house credit union clients that the fall core software release would include an enhanced set of operational tools. According to the CUSO, these tools are being released under a brand called CU*BASE® Operator Edition. Jeff Miller, OpsEngine Business Development Manager at CU*Answers, said, “These tools are…
CU*Answers, the 100% credit-union owned cooperative, recently announced that their 2016 newsletter service is available for client credit unions. CU*Answers Marketing newsletters are created with the intention of being a low-cost and low-maintenance service allowing CUs to quickly and effectively reach members with timely information. Newsletters are designed, printed, and shipped quarterly to participating credit…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the Client Services and Education Team has been promoting the Presence Over Video (POV) initiative by using video technology for training and support over the last year. “This initiative began with MidUSA Credit Union, using technology from Buffalo Pacific to meet on a monthly…
With its last software release CU*Answers introduced more ratios to the 5300 Call Report Ratios Dashboard, bringing the total number of available ratios to 32. The tool now allows credit unions to assign a goal and policy limits to each ratio so that it is much easier to identify ratios that are not within a…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced that online orders are now being accepted for the 2016 CU*OverDrive marketing program. CU*OverDrive is a fully coordinated marketing calendar bundled to complete a credit union’s annual marketing plan. As in years past, clients can choose from an electronic only package or add an optional print…
CU*Answers, the 100% credit union-owned cooperative CUSO, has upgraded to a new and improved ordering website for their It’s Me 247 online banking and CU*Talk audio response collateral. The process for ordering marketing materials has been made easier for CU*Answers client credit unions, who can now enter their own information, upload their logo, and see…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2015 EasyPay enrollment contest. As part of CU*Overdrive, a twelve-month credit union marketing package offered by CU*Answers, contests are run quarterly encouraging members of participating credit unions to enroll in or use various services. The contest prizes are supplied by CU*Answers and client…