CU*Answers, the 100% credit union-owned, data processing CUSO is enhancing the security for It’s Me 247 Mobile Web Banking and Mobile App Banking. Matching the existing security features of desktop banking, logging into mobile web or app banking will allow members to hide their typing when answering a required security question. If a member is
The Lender*VP Collections team at CU*Answers has added another client to its existing client base of fourteen credit unions. A Northern Michigan credit union selected the CU*Answers team to help them consistently work their delinquent loans portfolio. “This client was considering re-staffing their in-house collections team and opted to work with our team to create
Calcite Credit Union in Rogers City, Michigan recently worked with the Business Continuity and Imaging Solutions teams at CU*Answers, the credit union’s core data processor and CUSO partner, to both review and test their imaging solutions business continuity plan. The $67 million-credit union shut down their imaging server and ran the credit union without it
CU*Answers advertising partner, CUToday.info, a leading source of news and resources for credit union decision-makers, recently announced they are offering their collaborators media dollars to support their charity of choice. CU*Answers has chosen to participate by helping create awareness of the Children’s Assessment Center, a nonprofit organization located in Grand Rapids, Michigan that assesses and
Matt Vandewater, an Account Executive with the CU*Answers Client Services and Education team, recently accepted a position with Xtend to serve as the CUSO’s new call center manager. Xtend provides call center, bookkeeping, and other services to credit unions on CU*Answers’ CU*BASE® core processing platform. Laura Welch-Vilker, VP of Client Services and Education at CU*Answers
AuditLink, the auditing and compliance division of cooperative CUSO CU*Answers, is giving back to the clients that have helped the team achieve success in driving down the cost of compliance for credit unions. In an announcement sent to the credit union clients of the CU*Answers network, AuditLink stated that it would be giving three months
First General Credit Union, located in Norton Shores, Michigan has recently become an owner of West Michigan-based cooperative CUSO, CU*Answers. The $65 million credit union represents approximately 9,500 members. First General CU becomes the 129th CU*Answers credit union owner. Scott Page, CU*Answers EVP said: “Our list of credit union owners continues to steadily grow. With
Earlier in 2016, West Michigan-based CUSO CU*Answers launched their first native bill pay solution to the It’s Me 247 Online Banking product for credit unions on the CU*BASE® core processing platform. CU*Answers recently announced that it has begun deploying the solution to credit unions of their cuasterisk.com network partners, CU*SOUTH and CU*NorthWest, implementing the product
West Michigan based core processor, CU*Answers recently hosted an informational webinar on Mortgage Servicing for our CU*BASE clients. Lender*VP, in collaboration with Xtend mortgage servicing, offers escrow processing and investor reporting services for its credit unions. For a nominal monthly fee, the team is able to reduce the burden on credit union staff by providing
Greg Smith, CEO of CU*NorthWest, was recognized by West Michigan-based CU*Answers as the 12th recipient of the Robert H. Mackay award at the 2016 CU*Answers Leadership Conference. Accepting the award at the gathering of 200 credit union professionals, Greg Smith recalled his relationship with Bob Mackay during the early years of the CU*NorthWest CUSO, which