The CU*Answers Item Processing team, working with eDOC Innovations, have successfully implemented 43 new Mobile RDC clients within the first 6 months of 2017. eDOC Innovations manages the technology for backend processing, archiving and transmitting the image files to a variety of designated clearing houses. The role of the Item Processing team is to facilitate…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently concluded a project to double the amount of historical end-of-month data stored on its production servers. The CUSO began the process of expanding the standard retention of these files in March 2017, along with a similar project to progressively double the retention and availability of member transaction…
CU*Answers announced that the May and June Tricks of the Trade webinars featured new enhancements from the May CU*BASE® release. Both webinars had high attendance showing the value credit unions place on learning more about their documentation resources. The May webinar covered the new way to allow members to qualify for a higher dividend in…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced at its 2017 Leadership Conference the winners of its 10th annual video contests for Best Video Idea, Best 30 Second Spot Idea, and Best Completed Video. The winning contributors, all employees of credit unions on the CU*BASE® core processing platform, each won $1,500 for their credit union…
Earlier this month, the NCUA announced upcoming 5300 Call Report changes resulting from their amended Member Business Loan (MBL) rules that were in place on January 1, 2017. The numerous changes are effective for the September 2017 reporting cycle and will provide credit unions with greater flexibility and autonomy in safely and soundly providing business…
Dennis D. Degenhardt, recently retired CEO of Glacier Hills CU, was recognized by CU*Answers as the 13th recipient of the Robert H. Mackay award at the 2017 CU*Answers Leadership Conference held on June 21st in Grand Rapids. Recently retired as CEO of Glacier Hills CU in West Bend, Wisconsin, Degenhardt devoted 39 years to the…
At its 2017 Leadership Conference on June 21st, CU*Answers recognized Honor Credit Union as the winner of the 7th annual “Spirit of CU*Answers” award for their work on business intelligence and data analytics. Honor CU, a $753M CU serving 65,000 members throughout Michigan, has a Business Intelligence team comprising five full-time professionals who are focused…
At the CU*Answers 2017 Annual Leadership Conference held on June 21st in Grand Rapids, Michigan, AAA Federal Credit Union of South Bend, Indiana, was the winner of a drawing to receive the grand prize, valued at over $1,200. The 3-foot wide, three-dimensional vinyl-and-Plexiglas sign, designed for display in a credit union lobby, declared this year’s…
CU*Answers, a 100% credit union-owned CUSO, held their 2017 Annual Leadership Conference and Stockholders Meeting on June 21st at the J.W. Marriott Hotel in Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This year’s…
CU*Answers, a 100% credit union-owned cooperative, announced today that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors, during elections held at the 2017 Annual Stockholders meeting held on Wednesday, June 21, 2017. Incumbents Vickie Schmitzer, CEO of Frankenmuth Credit Union in Frankenmuth, Michigan,…