The Lender*VP Collections team at CU*Answers announced that it has added Cornerstone Community Credit Union as its 20th client. The $21 million, Des Moines, Iowa credit union chose the CU*Answers team to help them consistently work on their delinquent portfolio. “Cornerstone Community was in the process of re-staffing their lending team and realized that we…
CU*Answers, the 100% credit union-owned data processing CUSO, recently outlined plans to update how communications for CU*BASE GOLD releases will be handled. Starting with the 17.03 Release to CU*BASE in March of 2017, the Writing Team began formatting all known issues with new CU*BASE releases into a single alert to avoid confusion for clients and…
CU*Answers, a 100% credit union-owned cooperative CUSO, announced the introduction of Project Team Communication and Coordination Services, a new offering available to all credit unions designed to help busy project managers with the difficult task of project administration. The service, led by industry veteran Alycia Meyers, will assist credit unions in the organizational tracking of…
CU*Answers, the 100% credit union-owned CUSO, located in Grand Rapids, MI, will once again return as an exhibitor to the Iowa Credit Union League’s 88th Annual Convention held September 19-21th at the Coralville Marriott Hotel & Conference Center in Coralville, IA. CU*Answers wants to reach out to all Iowa credit unions attending and invite them…
CU*Answers is returning as an exhibitor to the Indiana Credit Union League 84th Annual Meeting & Convention held October 10-12th at the JW Marriott Indianapolis in Indianapolis, IN. CU*Answers wants to reach out to all Indiana credit unions attending and invite them to stop by their table and learn more about their CUSO. CU*Answers hopes…
CU*Answers, the 100% credit union-owned data processing CUSO, rolled out bundled forms for eSigning. Prevously if the loan has multiple forms the member needs to sign remotely, they get multiple emails. Beginning with the 18.07 CU*BASE® release, the eDS package feature will automatically be implemented, allowing credit union staff to group multiple forms in a…
CU*Answers, the 100% credit union-owned data processing CUSO, is introduced the new feature functionality of Virtual Closing Rooms in its online banking product It’s Me 247. Now with the 18.07 CU*BASE® data processing release, credit unions can also send members to the It’s Me 247 Secure Message Center to access the link to sign forms.…
As part of their quarterly web-based educational presentations on Business Continuity and Incident Response, CU*Answers has made available a key tool in helping credit unions improve their security measures and incident handling process. During the July presentation on Incident Response Planning, several attendees submitted a request for a digital copy of the featured Post-Incident Assessment…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined plans to communicate to clients a set of necessary upgrades to both the IBM iAccess Installer and LegaSuite. These upgrades are required to maintain ongoing support within the client network. Included in the emails will be AnswerBook links to a complete list of instructions for…
CU*Answers has announced the availability of the mid-year revision of their business continuity plan. This document is provided to credit unions on the CU*BASE® platform as part of their vendor due diligence process. As a core data processor for a network of over 200 credit unions, CU*Answers takes a proactive approach to updating and publishing…