CU*Answers is returning as an exhibitor to the Indiana Credit Union League 84th Annual Meeting & Convention held October 10-12th at the JW Marriott Indianapolis in Indianapolis, IN. CU*Answers wants to reach out to all Indiana credit unions attending and invite them to stop by their table and learn more about their CUSO. CU*Answers hopes…
CU*Answers, the 100% credit union-owned data processing CUSO, rolled out bundled forms for eSigning. Prevously if the loan has multiple forms the member needs to sign remotely, they get multiple emails. Beginning with the 18.07 CU*BASE® release, the eDS package feature will automatically be implemented, allowing credit union staff to group multiple forms in a…
CU*Answers, the 100% credit union-owned data processing CUSO, is introduced the new feature functionality of Virtual Closing Rooms in its online banking product It’s Me 247. Now with the 18.07 CU*BASE® data processing release, credit unions can also send members to the It’s Me 247 Secure Message Center to access the link to sign forms.…
As part of their quarterly web-based educational presentations on Business Continuity and Incident Response, CU*Answers has made available a key tool in helping credit unions improve their security measures and incident handling process. During the July presentation on Incident Response Planning, several attendees submitted a request for a digital copy of the featured Post-Incident Assessment…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined plans to communicate to clients a set of necessary upgrades to both the IBM iAccess Installer and LegaSuite. These upgrades are required to maintain ongoing support within the client network. Included in the emails will be AnswerBook links to a complete list of instructions for…
CU*Answers has announced the availability of the mid-year revision of their business continuity plan. This document is provided to credit unions on the CU*BASE® platform as part of their vendor due diligence process. As a core data processor for a network of over 200 credit unions, CU*Answers takes a proactive approach to updating and publishing…
The CU*Answers Marketing team recently announced that the August Cooperative Campaign has been sent out to participating credit unions. The August campaign features “Reward Yourself” creative to entice members to utilize credit card services and all the member rewards that come with them. With a variety of creative to use, credit unions can market themselves…
The Lender*VP Collections team at CU*Answers serves as a partner for many of the nearly 200 clients using CU*Answers across the country. Some credit unions are permanent fixtures who have been partners for years and some prefer a ‘repair and return’ policy. In either case Lender*VP Collections is there to support the clients of its…
The Lender*VP Collections team, a division of CU*Answers, recently accepted an agreement with $530M Notre Dame Federal Credit Union to work early stage delinquent accounts. “Clients find that they need to spend time focusing on the highly delinquent accounts that require more input form the credit union and having us work the early delinquent accounts…
CU*Answers’ July “Tricks of the Trade” webinar featured resources to assist clients with learning more about the 18.07 CU*BASE and 18.07 online banking releases. Highlighted features included more information on card activity controls, the ability for member to access forms to sign remotely sign directly from online banking, and new messaging members will see when…