CU*Answers, the 100% credit union-owned data processing CUSO, located in Grand Rapids, MI released a quick look at the CU*Answers University courses for October 2018. Each month, CU*Answers University hosts free web conferences and in-person events that highlight the many products and services the CUSO offers. Courses on solutions that Lender*VP offers highlight the October…
CU*Answers, the 100% credit-union owned, cooperative CUSO, located in Grand Rapids, MI hosted a Dashboard Dive on Payveris Bill Pay. The Asterisk Intelligence Team reviewed CU*BASE tools #1005 and #1106, the Bill Pay Subscriber Analysis and Where your Members Pay Bills dashboards. Attendees learned how to use dashboards for insights into bill payment activity and…
Today, CU*Answers announced a title change for Geoff Johnson. Chief Operating Officer (COO) since 2014, Johnson’s new title effective October 2018 will be President/COO. This change reflects Geoff’s growing role in the strategic leadership of CU*Answers as part of the CU*Answers Executive Council. Since 2014 Geoff has been responsible for day-to-day operations and outreach to…
The 100% credit union-owned CUSO, CU*Answers, has been busy with preparations for this year’s 2018 CEO Strategic Developers Boot Camp. This year’s event is for participants at the CEO and executive leadership level. The week-long event (November 5-9) will have three identical sessions for attendees to participate in, but space is limited and registering early…
To help its clients with their online banking due diligence requests, CU*Answers recently introduced SecuriKey, a tool that gives credit unions quick access to the answers they need for their due diligence requirements. SecuriKey helps credit unions with auditor requests by equipping credit unions with documentation that provides quick answers on security features of CU*Answers…
CU*Answers recently added thirty new written topics and ten new videos to its “Show Me the Steps” site, which includes instructional documentation on CU*BASE®, the CUSO’s core-processing software. From printing a loan payoff statement to overriding a frozen account, the new topics and videos cover a wide range of instructions. Once a help system with…
Spokane Firefighters Credit Union recently launched a new website. The new design is responsive and has many great features such as featured rates, parallax scrolling, a direct login widget to It’s Me 247 Online Banking, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it will co-host a regional users group meeting at the offices of fellow CUSO Site-Four in Yankton, South Dakota. The event will take place on September 27th. The event will be attended by credit unions that utilize the CU*BASE® core data processing suite from CU*Answers. “We…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, participated as one of the sponsors of the Wisconsin CUES Conference held this week in Milwaukee. The CUSO helped sponsor a riverboat dinner cruise that followed the first day of the conference. “The Wisconsin credit unions have always had a very active CUES group, and it has been…
Last week, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, was one of the sponsors of the inaugural CU-Tomorrow conference that was held in Austin, Texas. The conference was organized and hosted by the well-known industry collaborators at CU Today. Scott Collins, EVP of National Sales and Marketplace Development for CU*Answers commented, “When Frank Diekmann from…