CU*Answers recently added thirty new written topics and ten new videos to its “Show Me the Steps” site, which includes instructional documentation on CU*BASE®, the CUSO’s core-processing software. From printing a loan payoff statement to overriding a frozen account, the new topics and videos cover a wide range of instructions. Once a help system with…
Spokane Firefighters Credit Union recently launched a new website. The new design is responsive and has many great features such as featured rates, parallax scrolling, a direct login widget to It’s Me 247 Online Banking, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it will co-host a regional users group meeting at the offices of fellow CUSO Site-Four in Yankton, South Dakota. The event will take place on September 27th. The event will be attended by credit unions that utilize the CU*BASE® core data processing suite from CU*Answers. “We…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, participated as one of the sponsors of the Wisconsin CUES Conference held this week in Milwaukee. The CUSO helped sponsor a riverboat dinner cruise that followed the first day of the conference. “The Wisconsin credit unions have always had a very active CUES group, and it has been…
Last week, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, was one of the sponsors of the inaugural CU-Tomorrow conference that was held in Austin, Texas. The conference was organized and hosted by the well-known industry collaborators at CU Today. Scott Collins, EVP of National Sales and Marketplace Development for CU*Answers commented, “When Frank Diekmann from…
Fleur de Lis Federal Credit Union, Metairie, LA (formerly Louisiana Public Health Workers FCU) has signed with CU*Answers Item Processing for check processing services. As an item processing client utilizing CU*Answers’ core software CU*BASE® the CU will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247…
In its most recent stockholder newsletter, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had completed a successful core conversion for San Angelo, Texas-based 1st Community Federal Credit Union. With the conversion, 1CFCU also become the first CU*BASE® user to leverage the new interface to the loan origination system from Austin, Texas-based CUSO…
CU*Answers announced that it has begun preparations for its annual accounting focus group to be held March 27, 2019. During the event, CUSO team members will gather with credit union accounting experts to discuss improvements to accounting functions in CU*BASE®, CU*Answers’ core processing platform. Not only will the “star” accounting projects—those deemed most important to…
Asterisk Intelligence, the division of CU*Answers specializing in data strategy within credit unions, recently completed their second offering of Asterisk Intelligence Week, a 4-day training event promoting data strategy and analytical tactics to credit unions. The training event was divided into three primary topics attendees could choose to attend individually or in entirety. The event…
Lender*VP, a division of cooperative CUSO CU*Answers, announced that over fifty credit unions are now participating in its credit score soft pull program. Participating credit unions are finding that the service offers two primary benefits: stronger statistical analysis at the credit union level and more effective interactions at the member level. Pete Winninger, VP of…