CU*Answers, the 100% credit union-owned, data processing CUSO, recently delivered a series of emails promoting the University courses scheduled for the month of October. Traditionally, CU*Answers will deliver one communication that encompasses most University courses being offered in the coming month. In the event that a particular department at CU*Answers will be hosting several courses…
On August 17, the Notre Dame Federal Credit Union team participated in the Strategic Release Management consulting service that is provided and facilitated by experts from the CU*Answers Management Services team. This consulting engagement was led by experts from the Earnings Edge team, the BizLink team, and the Lender*VP team. During the session, the CU*Answers…
Xtend, a Grand Rapids-based Credit Union Service Organization, has announced a 2-month free trial on their Social Media Management portal, and a discounted rate on their OnLine Lead Engine software, OLLE. Xtend’s digital marketing initiative was announced in December 2019 and has continued to expand since being launched in January 2020. “Digital marketing is an…
Over the course of the last two weeks, the CommStar Credit Union team worked with CU*Answers’ Earnings Edge team to help them analyze where their members live in correlation with their physical branch and ATM locations. This allowed CommStar to visually digest where their members’ residential addresses are and set the stage for future initiatives…
Cooperative CUSO Xtend recently announced the addition of two assistant managers. Nathan VanPatten and Bryce Weaver are the newest additions to the Xtend leadership team. Nathan VanPatten started with Xtend in 2014. He brings a wealth of knowledge and experience to the team. Nathan has served in many roles throughout his tenure. From call center…
CU*Answers continues to improve and enhance data center processing and has just completed the rollout of new systems for processing Collateral Protection Insurance (CPI) files for its clients. “This is a scheduled and cyclical process that has been slowly growing over time,” says Todd Underhill, Operations Manager. “As the overhead from this work began to…
West Michigan-based credit union service organization CU*Answers recently published a new video series about their Analytics Booth software product. The new Analytics Booth for Board Members series, which includes 10 videos, is geared toward credit union board members and helps them better understand the ins and outs of Analytics Booth, a software that details the…
Lincoln Maine Federal Credit Union (LMFCU), based in the river community of Lincoln, Maine, and Point West Credit Union (PWCU), headquartered in Portland, Oregon, became the two newest owners of eDOC Innovations. LMFCU ($80M) serves roughly 5,700 members, while PWCU ($98M) serves nearly 11,000 members. “We are grateful to have two fantastic additions to the…
CU*Answers’ data center group, OpsEngine, has started a new project that will make significant changes in the architecture of CU*BASE, allowing capabilities that were previously limited. Jeffrey Miller, OpsEngine business development manager explains, “One of the great strengths of CU*Answers is its foundation in a collaborative partnership with its owners and other network partners, such…
Next month, West Michigan-based credit union service organization CU*Answers is set to unveil a new look within the video portion of its online store. The CU*Answers Writing Team is excited to announce the addition of 33 video products that can be customized with either basic or deluxe customization. Additionally, a new video creation service will…