May 2009

  • Contact Center Expands Its National Presence

    During the first quarter of 2009, Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, MI, spread beyond its Midwest roots as it began providing call center services for credit union partners in Massachusetts, Texas, and Washington D.C. These contact center services are provided by Xtension, a division of the CUSO that specializes in…

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  • Member Reach Business Going Strong

    Xtend, Inc., a multi-owned cooperative CUSO headquartered in Grand Rapids, MI, reports that its electronic member communication business unit –Member Reach- continues to be one if its most widely utilized services, supporting forty (40) credit unions in seven (7) states and counting. The service delivers electronic messages to credit union members at timely moments in…

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  • CUSO Rolls Out Web Chat Service

    Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced that it has deployed a web chat service in an effort to help its business partners respond quickly and effectively to clients and prospects. The new service was rolled into the web sites of key business partners over the past several weeks, with…

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  • CUSOs Partner for 1-2 Lending Punch

    Xtend Inc. a multi-owned cooperative CUSO headquartered in Grand Rapids, Michigan, announced that its Member Reach and Xtension business units will be working closely with CU*Answers to deliver turnkey, targeted lending campaigns over the next several months in an effort to help its credit union partners capture wallet share.

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  • eDOC Innovations Releases 6.0

    eDOC Innovations has announced the release of version 6.0 of its DocLogic product suite. The DocLogic suite is a comprehensive e-Document Strategy used by hundreds of credit unions nationwide. This comprehensive solutions design enables credit unions to Go Green in their operations, member services and new business development.

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  • CU*Answers Projects Include Online Voting System

    CU*Answers, a West-Michigan based CUSO known for providing its flagship core processing system CU*BASE, is announcing a project to create an online voting system so that credit unions can periodically set up a ballot in CU*BASE and allow members to complete the ballot (vote) online after logging into Its Me 247 Online Banking.

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  • CU*NorthWest Plans Office Expansion

    CU*NorthWest (CUNW), a data processing CUSO serving the Northwest announced today it has started a search for additional office space for expansion. Currently, operating a data center in Liberty Lake, WA, the CUSO is now looking for a second office location in the Spokane Valley.

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