January 2012 proved to be a great start for Lender*VP collections group at CU*Answers. Ripco Credit Union, based out of Rhinelander, Wisconsin, selected the 100% credit union-owned CUSO to handle their recovery accounts for them. This brings the total number of clients to 13.

CU*Answers, parent company of Lender*VP, found that many of their clients were unable to work their recovery accounts. Utilizing their flagship CU*BASE^® core processing system, the experienced team at Lender*VP started handling this collection work for their client credit unions to recover some of that lost money and help their bottom line.

Lender*VP has grown from 1 employee in 2007 to 9 employees and handled over 90 thousand accounts and over 60 thousand calls for clients in 2011.