Lender*VP, a division of the West-Michigan based CUSO, CU*Answers, announces the addition of a new collection client.
Massachusetts State Employees Credit Union in Boston recently converted to CU*Answers flagship data processing system, CU*BASE. They have also opted to utilize the early-stage collection services offered by the CUSO. CU*Answers credits the success of this program in the ability to use the same CU*BASE collection tools that the credit unions use themselves. This allows for seamless integration and communication between the credit union staff, and those of Lender*VP.
Lender*VP now has 11 clients in 6 states utilizing their services. According to Lender*VP, these services provide an economic way to getting a jump on the early stage delinquent members, without taking focus or resources away from a different department.