In an effort to educate clients, CU*Answers partnered with Accenture Mortgage Cadence to offer Loan Fulfillment Center (LFC) client credit unions 23 Know Before You Owe (KBYO) educational webinars and videos over the course of the past 14 months.
The new TILA/REPSA Integrated Disclosures (TRID) have been in effect for almost two months and during the course of the past seven weeks, the Lender*RE team at CU*Answers has fielded over one thousand email and phone inquiries for assistance related to the TRID documents and KBYO enhancements to the Accenture Mortgage Cadence LOS platform for direct clients. The Lender*RE team of Rob Meijer and Laura Zazakis has provided guidance and direction on a multitude of topics including: timing & delivery of the new disclosures, how to properly enter credits, tolerance cures, taxes due, tax proration and POC items on the LE and CD.
CU*Answers has been a value added reseller of the first cloud-based, inclusive mortgage lending solution to the credit union industry offered by Accenture Mortgage Cadence since 2006.