Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently supported a core data processing conversion for Fontana, California-based Inland Valley Federal Credit Union ($36M assets; 3,800 members) and according to both parties, the project went well. Two CUSO business units provided support for the credit union: member service tasks by the Xtension Call Center…
Two Michigan companies – Xtend, Inc., a Grand Rapids-based multi-owned cooperative CUSO, and Neighborhood Mortgage Solutions (NMS), a Frankenmuth-based mortgage CUSO, have combined resources to help drive mortgage application activity for their mutual clients. For the initial project, Xtend’s Communication Services business unit will provide project management, data mining and outbound member communication execution, and…
During its Annual Stockholder Meeting, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that for the third year in a row it would be partnering with fellow CUSO CU*Answers, Inc. to offer no-charge outbound member calls to help drive awareness of credit union products and services. The call campaigns, which will kick off…
Grand Rapids, Michigan – August 2nd, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently completed two data processing conversion support projects for credit unions converting to the CU*BASE core system from fellow CUSO CU*Answers, Inc. The projects were executed back-to-back by agents of the Xtension Call Center in support of New York…
Grand Rapids, Michigan – August 2nd, 2011 Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently completed an outbound call campaign for its partners at Corporate One FCU to help drive awareness of “Town Hall Meetings” that were taking place throughout the country. The campaign, which was executed over a several week period of…
Grand Rapids, Michigan – August 1st, 2011 Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that two credit union partners have purchased stock in the CUSO. Community Driven Credit Union ($57M, 10,000 members) based in Ypsilanti, Michigan, and Heartland Credit Union ($204M, 25,200 members) based in Springfield, Illinois, each purchased an ownership block…
Grand Rapids, Michigan – July 29th, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, delivered its year-to-date financial report to owners earlier this week. Through June 30th – three quarters of its fiscal year – the CUSO reported that it was ahead of budget in nearly every key measurement, setting the stage for…
Grand Rapids, Michigan – July 3rd, 2011 Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that a new credit union partner has purchased stock in the CUSO. Harris County Federal Credit Union ($121M, 15,600 members) based in Houston, Texas purchased an ownership block of 200 shares and became the 54th equal owner of…
Grand Rapids, Michigan – July 6th, 2011 This past week, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, welcomed its owners to the 8th Annual Stockholders’ Meeting. This year’s event, which was held at their Grand Rapids headquarters, was the CUSO’s largest to-date. It also served as the kickoff for a week-long series of…
When Grandville, Michigan-based First United Federal Credit Union was looking for a partner to help them generate new sales leads, they had to look no further than their cross-town CUSO partner – Xtend, Inc., a multi-owned cooperative CUSO based in nearby Grand Rapids. The end result was a successful credit card capture campaign executed by…