For many years, Xtend, Inc., a Grand Rapids, Michigan-based CUSO, has been helping credit unions improve operational efficiencies through its shared resources offerings like back-office support, mortgage servicing and inbound call center services. Over the past several years, however, the CUSO has had its sights set on helping credit unions drive more revenue opportunities. Their…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that two credit union partners have purchased stock during the past month. Onaway Community Federal Credit Union ($71M, 10,000 members) based in Onaway, Michigan, and North Central Area Credit Union ($81M, 14,600 members) based in Houghton Lake, Michigan, each purchased an ownership block of 200…
Grand Rapids, Michigan – August 16th, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that three credit union partners have contracted the CUSO to handle many of their daily bookkeeping tasks. The credit unions are: New York City-based Consumers Federal CU, Muskegon, MI-based Michigan Coastal CU and Grand Haven, MI-based Tri-Cities CU.…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently supported a core data processing conversion for Fontana, California-based Inland Valley Federal Credit Union ($36M assets; 3,800 members) and according to both parties, the project went well. Two CUSO business units provided support for the credit union: member service tasks by the Xtension Call Center…
Two Michigan companies – Xtend, Inc., a Grand Rapids-based multi-owned cooperative CUSO, and Neighborhood Mortgage Solutions (NMS), a Frankenmuth-based mortgage CUSO, have combined resources to help drive mortgage application activity for their mutual clients. For the initial project, Xtend’s Communication Services business unit will provide project management, data mining and outbound member communication execution, and…
During its Annual Stockholder Meeting, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that for the third year in a row it would be partnering with fellow CUSO CU*Answers, Inc. to offer no-charge outbound member calls to help drive awareness of credit union products and services. The call campaigns, which will kick off…
Grand Rapids, Michigan – August 2nd, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently completed two data processing conversion support projects for credit unions converting to the CU*BASE core system from fellow CUSO CU*Answers, Inc. The projects were executed back-to-back by agents of the Xtension Call Center in support of New York…
Grand Rapids, Michigan – August 2nd, 2011 Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently completed an outbound call campaign for its partners at Corporate One FCU to help drive awareness of “Town Hall Meetings” that were taking place throughout the country. The campaign, which was executed over a several week period of…
Grand Rapids, Michigan – August 1st, 2011 Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that two credit union partners have purchased stock in the CUSO. Community Driven Credit Union ($57M, 10,000 members) based in Ypsilanti, Michigan, and Heartland Credit Union ($204M, 25,200 members) based in Springfield, Illinois, each purchased an ownership block…
Grand Rapids, Michigan – July 29th, 2011 Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, delivered its year-to-date financial report to owners earlier this week. Through June 30th – three quarters of its fiscal year – the CUSO reported that it was ahead of budget in nearly every key measurement, setting the stage for…