For several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has provided call center support for its CUSO partners across the United States in the form of inbound, outbound and online chat services – called Contact Unlimited. The CUSO announced that each of its partners have renewed support agreements for another year and
For Xtend, Inc., a Grand Rapids, Michigan-based cooperative CUSO, the time leading up to Hurricane Sandy, as well as the storm’s aftermath meant business as usual in support of their partners. The shared resources CUSO provides back office and call center services to credit unions across the country on a daily basis, and the east
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced recently that its 2013 Annual Stockholder’s Meeting would be moving to the J.W. Marriott Hotel and Conference Center in the heart of downtown Grand Rapids. The meeting date was also established – June 18th. CUSO President Scott Collins says, “This the second time in as
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that two more credit unions had purchased stock in the company. The two new owners are Escanaba, Michigan-based Peninsula Federal Credit Union (10,400 members; $113M assets) and Middletown, Ohio-based MidUSA Credit Union (17,500 members; $192M assets). With these latest stock purchases, the CUSO now has
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, helped sponsor Annual Stockholder events at three of its sister CUSOs during May and June. In May, Midway, Utah-based eDOC Innovations, Inc. held its first Annual Meeting in Boston. The following month, Grand Rapids, Michigan-based CU*Answers, Inc. and Liberty Lake, Washington-based CU*Northwest, Inc. held their Annual
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently reported to its owners and business partners that outbound calls to members during the past six months resulted in a higher rate of leads than the previous year. CUSO President Scott Collins cited the 20% lead rates at two June events – the Xtend Annual
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added its sixty-sixth (66th) owner – Naperville, Illinois-based Oak Trust Credit Union ($65M, 9,500 members).
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, held its tenth Annual Stockholders Meeting on July 19th at Watermark Country Club in Grand Rapids. The meeting and subsequent networking reception was attended by more than one hundred credit union industry professionals, making it the largest event that the decade-old CUSO has ever hosted. Board
At its June 19th Annual Stockholder Meeting, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, re-elected two Board Directors. Incumbents David Keim, CEO of Grand Rapids, Michigan-based Western Districts Members Credit Union, and Brian Turmell, CEO of Grand Rapids, Michigan-based AAC Credit Union were elected by their fellow stockholders to serve a three year
Xtend held its 10th Annual Stockholder Meeting on June 19th and it was our largest event yet. In case you missed it, you can download the full presentation. This year’s event had a theme was “Putting on Your Social” and from the feedback we received, that spirit resonated during the meeting and subsequent networking reception.