Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its final results for fiscal 2012 represented the largest sales year in the ten-year history of the company. Revenue for the fiscal year ending on September 30th was $1.68 million, eclipsing the previous high of $1.52 million following the CUSO’s 2011 campaign. In his…
Earlier today, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its Board of Directors has declared a stock dividend to owners following a successful 2012 fiscal campaign. The dividend was the third consecutive for the 10-year-old CUSO, which wrapped up its fiscal year on September 30th. In his announcement to stockholders, Xtend…
Xtend, Inc., the multi-owned cooperative CUSO, recently celebrated its 10th year of serving credit unions with a week-long series of events at its Grand Rapids, Michigan corporate headquarters. The week culminated with a declaration of its largest stock dividend ever by the CUSO Board of Directors. Xtend President Scott Collins commented on the CUSO’s first…
West Michigan-based CU*Answers and its sister CUSO, Xtend, have partnered together again to provide five hundred free outbound calls to credit unions on the CU*Answers core platform, CU*BASE®. This is the second year that CU*Answers and Xtend have offered to assist credit unions in increasing credit union member patronage and revenue opportunities. When asked if…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently launched a new Board of Directors website to help streamline the distribution of materials to its nine-member Board. In a collaborative effort, the site was developed by the Web Services team at CU*Answers, Inc.
For several years, two CUSO Partners have been working together to drive leads for their credit union partners. The two CUSOs – Xtend, Inc. and CU*Answers, Inc., both multi-owned cooperative CUSOs headquartered in Grand Rapids, Michigan – teamed up again this past year to offer free call campaigns to the nearly two hundred (200) credit…
For several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has been investing in call center and back office resources to help its credit union partners manage planned or unplanned employee-related or technology-related support challenges. Those investments have yielded a portfolio of services that more credit unions than ever are embracing as part…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has added another credit union to its ownership ranks. Kenowa Community Federal Credit Union (3K members, $19.5M assets), which is based in Wyoming, Michigan, purchased an ownership block of 200 shares to become the CUSO’s sixty-ninth (69th) owner. Xtend Board Chairman Steve Searfoss…
For several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has provided call center support for its CUSO partners across the United States in the form of inbound, outbound and online chat services – called Contact Unlimited. The CUSO announced that each of its partners have renewed support agreements for another year and…
For Xtend, Inc., a Grand Rapids, Michigan-based cooperative CUSO, the time leading up to Hurricane Sandy, as well as the storm’s aftermath meant business as usual in support of their partners. The shared resources CUSO provides back office and call center services to credit unions across the country on a daily basis, and the east…