For several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, and CUSO Financial Services. LLP, the San Diego, California-based investment CUSO had been discussing what a collaboration between their two companies could mean for the members of the one hundred and sixty-five (165) credit unions that Xtend serves. Those discussions culminated in a…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has been selected by two Florida-based credit unions to provide inbound member support services. Pensacola Government Federal Credit Union (www.pgfcu.com) began directing overflow member support calls to the CUSO’s Xtension Call Center in mid-February, and San Antonio Citizens Federal Credit Union (www.sacfcu.org) will be following suit…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced to its customer-owners that it would be hosting a series of web conferences designed to introduce several new partner offerings to credit unions in the cuasterisk.com network (www.cuasterisk.com). The three partners participating are CU Realty (www.curealty.com), CU Student Choice (www.studentchoice.org) and TRUST for Credit…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced today that it has completed the relocation its entire staff to its new corporate headquarters location. The CUSO staff now occupies a 6,300 square foot suite on the 2nd floor of the building that also serves as the corporate headquarters Xtend’s fellow multi-owned CUSO partner…
With the first three months of its 2013 fiscal campaign complete, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that sales for the quarter were slightly ahead of projection, fueled by increasing demand for its back office, compliance monitoring and contact center brands. “Coming off a record performance during our 2012 fiscal campaign,…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its Board of Directors has appointed Mark Richter, President/CEO of Grandville, Michigan-based First United Federal Credit Union to fill the vacant seat on its nine-member Board. CUSO Board Chairman Steve Searfoss noted that Mr. Richter was selected from a very talented pool of nominees. …
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its final results for fiscal 2012 represented the largest sales year in the ten-year history of the company. Revenue for the fiscal year ending on September 30th was $1.68 million, eclipsing the previous high of $1.52 million following the CUSO’s 2011 campaign. In his…
Earlier today, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its Board of Directors has declared a stock dividend to owners following a successful 2012 fiscal campaign. The dividend was the third consecutive for the 10-year-old CUSO, which wrapped up its fiscal year on September 30th. In his announcement to stockholders, Xtend…
Xtend, Inc., the multi-owned cooperative CUSO, recently celebrated its 10th year of serving credit unions with a week-long series of events at its Grand Rapids, Michigan corporate headquarters. The week culminated with a declaration of its largest stock dividend ever by the CUSO Board of Directors. Xtend President Scott Collins commented on the CUSO’s first…
West Michigan-based CU*Answers and its sister CUSO, Xtend, have partnered together again to provide five hundred free outbound calls to credit unions on the CU*Answers core platform, CU*BASE®. This is the second year that CU*Answers and Xtend have offered to assist credit unions in increasing credit union member patronage and revenue opportunities. When asked if…