CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, encourages its credit union clients to partner with Xtend for their marketing needs. Xtend can help market credit unions various products and services in many different avenues. Credit unions can take advantage of HTML e-mails with Member Reach, e-statement notifications, RevGen and Special…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it would begin marketing mobile shopping solutions from Relevant Solutions, the Castle Rock, Colorado-based mobile engagement and marketing firm. The two firms recently co-hosted a web conference event to introduce the partnership and drive awareness of new mobile shopping solutions. Several follow on events…
During the past three months, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has added new credit union clients in each of its major business units and will close the calendar year serving more than 200 credit union clients nationally. Xtend President Scott Collins reflected on the steady growth of the client base by…
Xtend, Inc., the thirteen-year-old Grand Rapids, Michigan-based cooperative CUSO, announced its newest credit union stakeholder – Redondo, California-based South Bay Credit Union (www.sbcu.org). Xtend President Scott Collins welcomed SBCU to the CUSO by noting, “Jennifer Oliver (SBCU CEO) has been a huge supporter of the efforts of our cuasterisk.com network since we first met a…
CU*NorthWest has expanded its call center by an additional 4 operators. Call center services offered by CU*NorthWest are in partnership with cuasterisk.com CUSO partner Xtend. Call center agents answer phone calls for credit unions and serve credit union members as an extension of credit union member service staff. CU*NorthWest provides operators in Liberty Lake, Washington…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO that ended its 2015 fiscal year on September 30th, announced year-on-year revenue growth of nearly 20%. According to Xtend President Scott Collins, the results “will not become official until our CPA firm concludes their work in the next few weeks, but we don’t expect to see…
CU*Answers, the West Michigan-based core data processor, announced that it had recently converted the Commonwealth Utilities Employees Credit Union (Marion, MA) to its CU*BASE® processing platform. The credit union deployed the CUSO’s CU*BASE service bureau processing solution, including a wide array of member self-service features. Commonwealth Utilities Employees also implemented the CU*Spy online document image…
CU*Answers, a cooperatively-owned CUSO, and Payveris, a next generation online mobile digital payments company, have recently partnered to provide a fully integrated online banking and payments experience to client credit unions and their members. This partnership leverages Payveris’ modular, API-driven digital payments platform and further strengthens CU*Answers’ member-focused online banking services suite. As a part…
West Michigan-based cooperative CUSO, CU*Answers, and network partner Xtend are working on a program for sharing employees during peak demand. Xtend, a sister company of CU*Answers, conducts member facing services for credit unions and has grown quickly over its eight years in business. To meet rising demand, including sudden spikes in the volume of work,…
Xtend, a 100% credit union-owned CUSO, recently hosted its first Sales & Marketing Roundtable. This event, to be held quarterly at Xtend headquarters in Grand Rapids, Michigan, offers participants tips and best practices on CU*BASE® marketing and sales tools as well as the opportunity to network with other marketing and sales staff in the cuasterisk.com…