Matt Vandewater, an Account Executive with the CU*Answers Client Services and Education team, recently accepted a position with Xtend to serve as the CUSO’s new call center manager. Xtend provides call center, bookkeeping, and other services to credit unions on CU*Answers’ CU*BASE® core processing platform. Laura Welch-Vilker, VP of Client Services and Education at CU*Answers…
Grand Rapids, Michigan-based cooperative CUSO Xtend and Seattle, Washington-based Zipwhip announced a new partnership that enables the credit union customers of Xtend to use their existing landline, VoIP, and toll free phone numbers for two-way text messaging with their members. By giving members “Choice over Voice” and allowing them to engage with credit unions in…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, and ClearChoice Holdings (www.goclearchoice.com), are in the process of deploying a unique 0% interest online shopping solution at several credit unions that are part of the cuasterisk.com network. These credit unions are leveraging the ClearChoice platform that was developed as a credit union-friendly alternative to rent-to-own,…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, participated last week in the 2016 CU*NorthWest Annual Leadership Conference in Spokane, Washington alongside credit union professionals from more than two dozen credit unions and industry partners. The event wrapped up a busy two weeks of executive leadership conferences hosted by the CUSOs from the cuasterisk.com…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently hosted over one hundred credit union professionals at its 14th Annual Stockholder Meeting. The meeting was presided over by Xtend Board Chair Barbara Mills, CEO of Calcite Credit Union in Rogers City, Michigan. During the meeting, ballots were cast to select three Directors that would…
On June 21st, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, welcomed over one hundred credit union professionals to its 14th Annual Stockholder Meeting. The meeting, which was open to not only customer-owners, but also clients and visitors, was the largest event that the CUSO had ever hosted. This year’s event was held at…
CU*Answers hosted its 25th Annual Golf Outing at Saskatoon Golf Course in Alto, MI on June 23, 2016. This event concluded the CUSO’s week long events during the Leadership Conference Week. The CUSO’s network partner, Xtend, kicked off the week’s events by hosting their annual stockholders meeting alongside the Xtend Sales meeting. The night concluded…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced the results of its second fiscal quarter to stockholders and clients. The results for the fiscal period, which ended on March 31st, reflected growth in each of its major business units. In his quarterly newsletter to stockholders, Xtend President Scott Collins wrote, “Overall, I…
Xtend, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and Austin, Texas-based Buzz Points, Inc. announced a new partnership that brings a creative new loyalty rewards program to the credit union customer-owners of Xtend. By combining Buzz Points’ community-focused rewards and marketing platform with Xtend’s successful member awareness strategies, both companies believe that this partnership will…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that they recently hired three team members from their sister CUSO, Xtend, Inc. The Client Services and Education team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients as it relates…