Great Lakes First Federal Credit Union with 8,700+ members, based in Escanaba, MI, is expanding their existing eDOC Innovations’ DocLogic system as an integral part of their transition to a new core processor. Fully integrated with the credit union’s core of choice, CU*Answers, eDOC’s Mobile Enterprise Digital Transaction Management (mDTM®) automation process, including the eDOCSignature®…
CU*Answers Web Services has worked with Highland, Michigan-based Michigan Legacy Credit Union on the launch of their new website. The credit union has been undergoing a stylistic renaissance with a classic 1950s vibe. Michigan Legacy’s new branch design utilize jukebox-themed ITMs and are technology centric. To complement this new style, CU*Answers Web Services turned to…
The CU*Answers Conversions team converted 2,592 members for Alcose Credit Union to the data processor’s CU*BASE® platform in March. Alcose Credit Union, located in White Oak, PA, converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers launched a strategic…
Columbia Credit Union (Columbia, MO) recently converted to CU*Answers Item Processing for their member check processing. As a core CU*BASE client, the credit union will receive unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform. The credit union also converted to eDOC Innovations’…
CU*Answers has recently launched a project to enhance its suite of Loan Participation tools in the CUSO’s CU*BASE® core data processing platform. The CUSO published news about the project via a recipe on their website’s “Kitchen” page, where updates are posted on key projects being pushed through the development queue. The project will add a…
CU*Answers, the West Michigan-based cooperative CUSO, is offering its staff an opportunity to take a CPR, AED, and Basic First Aid training course. The training sessions will be held at the CUSO’s corporate headquarters in Grand Rapids, led by certified instructors from the Cascade Township Fire Department. “This is an incredible benefit provided to us,”…
Xtend works alongside credit union and CUSO clients and owners to develop products and services that benefit the greater community of client owners. In March 2022, Xtend rolled out its new credit card journey product. This new offering will help communicate and educate members about their new credit cards based on their current relationship with…
CU*Answers, the West-Michigan based cooperative CUSO, invited clients to attend their Teller Training Day. This class is a 4-hour web conference training course covering topics including teller processing, how to perform teller reversals, and teller balancing research. Lani Lowing, Education Team Lead stated, “We had 49 participants join this course. What an excellent opportunity for…
Workforce training is an indispensable way to keep each credit union competitive. Not only do these programs offer opportunities for staff to improve their skills, but also for employers to enhance employee productivity and improve company culture. Lani Lowing Client Services and Education Team Lead said, “Here at CU*Answers we take great pride in being…
Congratulations to Columbia Credit Union on their new website. The site features large rotating banners for current promotions, featured rates, featured links, a news section, testimonials and featured partners on the home page. The design is a custom design and displays well on any size device. It loads fast and includes features to make it…