Core processing CUSO, CU*Answers admits that increasing collections work is normally not a good thing but when you are assisting your client’s needs it is productive news. CU*Answers handles Collections for their clients and reports that the volume of clients is increasing. At the same time last year CU*Answers was doing about 6,800 accounts a…
Why would a data processor care about Collections training? CU*Answers, the West Michigan-based cooperative CUSO, has found that training benefits both their clients and the CU*Answers staff. The clients network and learn from each other through mediums such as roundtables, onsite training, and web training, and in turn the CU*Answers staff and programmers learn how…
Core processing CUSO, CU*Answers announce that the ever-popular Collections Roundtable resumed in September after a short hiatus for the summer. CU*Answers offers this forum to their client Credit Unions to review changes and options for handling all facets of Collections. The program has become so popular CU*Answers had to create two sessions to handle the…
CU*SOUTH announced that Jefferson Credit Union has acquired Class A Common Stock in the CUSO. Jefferson Credit Union has assets of $67M, and serves over 8200 members in a seven-county area around Birmingham, AL. In March, 2013, Jefferson CU converted their core processing platform to CU*SOUTH’s CU*BASE software. Speaking at the Grand Opening of Jefferson…
CU*Answers is gearing up to modify our regular statement program to include the closed-end mortgage information required per Regulation Z as of January 31, 2014. The changes planned were outlined in a CU*Answers Announcement dated August 26, 2013. The credit union comment period ended last week. Jim Vilker, VP of Professional Services and head of…
CU*Answers, the West Michigan-based core data processing cooperative, recently announced its decision to harness the power of its in-house archival solution powered by eDOC Innovations, eliminating the need to use software owned and managed by a third-party for archival of reports and statements. Company representatives of CU*Answers indicate the change to archival services will greatly…
CU*Answers, the West Michigan-based core data processing Cooperative, announced that it had recently completed converting Florida Hospital Credit Union (Alamonte Springs, FL) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self- service capabilities. Several of these include the…
CU*Answers, Inc., a Grand Rapids, Michigan-based cooperative CUSO, has been approved to participate in a newly announced IBM program for its business partners called the Managed Service Providers, or MSP program. As an MSP partner, CU*Answers will be able to leverage IBM co-marketing, training and technical support services designed to help drive opportunities with mid-market…
The 2014 Business Plan for Xtend, Inc. was recently approved by the Board of Directors and has been made been made available to owners and potential owners of the Grand Rapids, Michigan-based multi-owned cooperative CUSO. Xtend President Scott Collins unveiled the plan to not only the nine-member CUSO Board, but also Board Directors of two…
Over the past several years, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has experienced a growing demand for its core data processing conversion support services. As its 2013 fiscal year draws to a close on September 30th, the CUSO reports that their teams will have supported more projects during the year than ever…