With its PolicySwap and ExamShare websites, CU*Answers is helping to ease the compliance burden for its credit union clients. In order to assist credit unions with managing the numerous policies and regulations to which they are subject, CU*Answers created PolicySwap, a repository of close to two hundred policies and procedures from credit unions around the…
CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions. FraudNet™ is offered through Fiserv, one of CU*Answers’ bill pay vendors, and detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post. “In May, FraudNet…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at the upcoming Michigan Credit Union League Annual Conference and Expo June 4th through the 6th in Traverse City. CU*Answers invites all Michigan area credit unions attending to visit them at their booth to learn more about the organization.…
West Michigan-based data processor, CU*Answers, announced it has successfully completed the latest software upgrade to all online and in-house clients. The 15.0 CU*BASE® software upgrade was one of three major software upgrades that core processing clients will receive in 2015 at no additional cost. Some of the highlighted features of the upgrade were: displaying members…
Earnings Edge, a division of the 100% credit union-owned CUSO, CU*Answers, recently worked with East Traverse Catholic Federal Credit Union on an e-statement cross sales strategy for front line staff. Keegan Daniel, CU*Answers VP of Professional Services, strategized with ETCFCU CEO Greg Gurka and his management team to configure their CU*BASE® product to prompt tellers…
CU*Answers, the 100% credit union-owned, data processing CUSO announced it recently completed its monthly Tricks of the Trade webinar for May with solid attendance. This month’s webinar focused on the tools that credit unions can use to work with new charge-off and write-off tools as well as new core report automation routines. All of the…
CU*Answers, the West Michigan-based cooperative CUSO, is continuing its innovative spirit by implementing and integrating video technologies to achieve communication and relationship building through three dimensional telepresence. With new technological advancements and a partnership with Buffalo Pacific, CU*Answers brings the three dimensional telepresence experience to the credit union space. One of the first credit unions…
CU*Answers, the 100% credit union-owned data processor, is taking conversions, communication and relationship building to the next level with three dimensional telepresence. Telepresence is not a new technology. However, with new technological advancements and a partnership with Buffalo Pacific, CU*Answers brings the three dimensional telepresence experience to the credit union space to offer real time,…
Earlier this month, CU*Answers rolled out new tools for managing written off and charged off loans. The entire process of reclassifying these underperforming loans is streamlined. Not only are manual time-consuming tasks eliminated, tracking these loans is now much easier. A credit union in eastern Michigan commented last week, “I just used the updated write…
CU*Answers and Xtend Inc., Michigan-based cooperative CUSOs and members of the cuasterisk.com network, participated in the first annual MiCareer Quest Event in Grand Rapids, MI on April 28. Volunteers came from the Community Crew, a team organized by CUSO staff with the goal of taking charitable community-based ideas and turning them into real efforts to…