CU*Answers, the 100% credit union owned CUSO, is enhancing its parameters for its Courtesy Pay program within CU*BASE® to give the ability to require an ACH deposit within a specified number of days for activation, deactivation or reactivation. This update will allow credit unions to make their Courtesy Pay program contingent on the member signing
CU*Answers, the 100% credit union owned CUSO, located in Grand Rapids, MI, is enhancing its 5300 call report ratios dashboard in the CU*BASE® core processing platform. Starting with the 17.05 release, access to the 5300 call report ratios dashboard will be easier than ever. On the initial screen, rather than presenting date ranges to be
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that product of the 2018 Education Catalog is underway. “Our plan is to deliver it earlier than we usually do to give clients an opportunity to prepare for the calendar year even earlier than normal,” said Laura Welch-Vilker, VP of Client Services and Education. To
Pinnacle Credit Union, in Atlanta, GA, recently adopted eDOCSignature® to provide convenient e-signing capabilities to their 9,000 members. eDOCSignature, the e-signature platform in eDOC Innovations’ mobile enterprise digital transaction management suite (mDTM®), provides a secure, compliant e-signature platform for both remote and in-branch document signing for credit unions and their members. “We have really enjoyed
CU*Answers, a 100% credit union-owned CUSO, has announced that voting for its Board of Directors has been opened to credit union owners. The CUSO holds an annual election for opportunities to run for a seat on their board of directors, and is looking to fill two spots for terms beginning October 1, 2017, and continuing
Cooperative CUSO CU*Answers co-hosted Underground Collision on May 8 in New York City alongside staff at Mitchell, Stankovic and Associates, a global consulting firm that works with non-profits, credit unions, CUSOs, boards, and executives to build strategic partnerships. During this exclusive event, CU*Answers CEO Randy Karnes and other industry experts discussed challenging issues, pushing for
To celebrate National Records and Information Month, recognized each April, cooperatively owned CUSO CU*Answers held a Records and Information Management (RIM) Awareness Week for its staff. The week of activities included games and events centered around the importance of information management best practices. “Managing information effectively is central to our success as a credit union
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on May 10 from 2:30-3:00pm ET. Attendees can learn about statement processing. The webinar will review timely statement production, statement processing tips, and statement timelines. If you are interested in attending, visit the CU*Answers website.
CU*Answers, the 100% credit union owned CUSO, will be hosting a free Collections Roundtable discussion on new collections laws, international procedures, and CU*BASE® processes. The event will take place on Wednesday, May 17th in a morning session from 9:30am – 12pm ET and an afternoon session from 1:30pm – 4:00pm ET. This is the second
CU*NorthWest, a 100% credit union-owned cooperative CUSO, was recently honored by NACUSO as the recipient of the 2017 CUSO of the Year award. The award was presented to CU*NorthWest at the 2017 NACUSO Network Conference held in Orlando on April 12th. The award is given to CUSOs that best demonstrate thought leadership, innovation in organization