The Earnings Edge team recently began its post release validation efforts. The Post Release Validation strategy was designed to assist and motivate credit unions to take advantage of newly released software from CU*Answers as well as to highlight software that a credit union may be interested in in the future. Most recently, the team went…
Recently, Ripco Credit Union engaged with the Earnings Edge and Lender*VP team for a management tune-up. Within this style of tune-up experts from the Earnings Edge and Lender*VP team work together to highlight software that may not be being used to its full potential and to identify tools that can assist the credit union to…
During the week of September 21, 2020, the management staff from Monroe Community Credit Union worked with the Earnings Edge and Lender*VP teams to review CU*BASE configurations, workflow processes, and best practices. This style of tune-up is a two-day on-site engagement where the teams dive into the software to help increase the amount of efficiencies…
Recently, Department of Labor Federal Credit Union tapped into the expertise of the Earnings Edge team at cooperative CUSO CU*Answers to configure, train, and implement the CU*BASE Cross Sales toolkit. The credit union had the goal of not only creating new configurations to allow their employees to actively track sales efforts, follow-ups, referrals, and leads,…
Sioux Empire FCU reached out to the Earnings Edge team at CU*Answers to discuss options for rewarding their members who are credit card holders. The toolkit that was most interesting to the team at Sioux Empire FCU was the CU*BASE credit card cash back toolkit that automatically posts a deposit to members at EOM based…
The Earnings Edge team, a division of CUSO CU*Answers, recently visited with the Sioux Empire Federal Credit Union (Sioux Falls, SD) team to discuss strategies related to taking advantage of the free software that CU*Answers releases to its credit unions each year, discussing how credit unions can get involved in the software development life cycle,…
In September 2019, First Financial CU engaged with the Earnings Edge team of CUSO partner CU*Answers for CFO/back office consulting services to provide software training and policy guidance to their new CFO and accounting manager. The engagement provided the credit union with deeper insight into various accounting software tools to help create efficiencies within the…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently concluded a project to double the amount of historical end-of-month data stored on its production servers. The CUSO began the process of expanding the standard retention of these files in March 2017, along with a similar project to progressively double the retention and availability of member transaction…
The Earnings Edge team at CU*Answers recently assisted Lakes Community Credit Union (Lake Orion, MI) with the launch of a new service charge. Lakes Community was interested in automation strategies to ensure that their team would not have to perform the assessment of their new service charge manually. With the help of the Earnings Edge…
In late December, Kansas City Credit union, a credit union that converted to the CU*BASE system in 2016, rewarded their members through the use of a patronage dividend. After converting to CU*Answers’ core platform, the credit union was immediately excited about reviewing what opportunities they had to reward their membership for their participation. CU*Answers’ Earnings…