The largest credit union in the U.S. Virgin Islands has completed its conversion to CU*SOUTH’s core platform, CU*BASE®. With 7,300 members, St. Thomas FCU serves 15% of the island’s total population, making it the largest locally-based financial institution on the Caribbean Island. “The sky is the limit,” says Steven Mayers, CFO of St Thomas FCU.…
“Do ya’ll have any fresh water at the credit union?” Not a normal question for a collection call center specialist, but these are not normal times in Texas and Louisiana. As the waters continued to rise, CU*SOUTH worked to add more support specialists to their call centers, while working with the management teams of 15…
The largest credit union in the US Virgin Islands has selected CU*SOUTH as its new business partner to enhance member services and grow the credit union. “The sky is the limit,” says Steven Mayers, CFO of St. Thomas FCU. “There are no indigenous banks on St. Thomas, and our credit union is chartered to serve…
Known for creating “Expert” users out of credit union client staffers, CU*SOUTH hosted a week of advanced training in the CU*BASE® platform, from February 13th to the 17th. “We had a full house,” noted CEO Leo Vaulin. “We’re proud that our clients are so enthusiastic about expanding their knowledge of the system.” CU*SOUTH’s innovative core…
CU*Answers, the 100% credit-union owned cooperative, recently announced their 10th Annual Video Contest to clients of the cuasterisk.com network. Each year CU*Answers offers up to a total of $4,500 in cash awards to three winning credit unions and the chance for their ideas to be professionally produced into a video. This year’s video contest theme…
CU*SOUTH announced that MUNA FCU in Meridian, Mississippi, had extended its core data processing services agreement for a second term. MUNA FCU is an owner of the CU*SOUTH CUSO, and MUNA’s CEO, Bo Pittman, serves on the CUSO’s Board of Directors. “Bo Pittman and MUNA FCU have been a great success story for CU*SOUTH,” said…
CU*SOUTH announced the results of its fourth quarter client satisfaction survey. “Over our 10-week survey period from October 20 through December 31, we received 277 survey responses,” reported Derrick Smith, CU*SOUTH Chief Operating Officer. “Each survey tracked the quality of an individual interaction between a credit union client and our client service team. Our survey…
CU*SOUTH announced that the CUSO’s board of directors recently held its organizational meeting for the 2017 fiscal year. Joining the board for the first time were newly-elected board members: • Stephanie Sievers, CEO of ANECA FCU (Shreveport, LA) • Thomas Flowers, CEO of Calhoun-Liberty Employees CU (Blountstown, FL) • James Phetteplace, CEO of My Pensacola…
Cooperative CUSO CU*SOUTH recently announced that Derrick Smith has been promoted to Chief Operating Officer. “Derrick has proven to be a great resource of our CUSO team and to the credit unions we serve,” said CU*SOUTH CEO Leo Vaulin. “He has a tremendous love for credit unions, and that passion shows up in every task…
CU*SOUTH, a 100% credit union-owned CUSO, announced that the price of a share of Class A common stock would increase to $40,000.00 effective immediately. “We started offering Class A shares in September 2011,” said Leo Vaulin, CEO and co-founder of CU*SOUTH. “Over the past 5 years, thanks to the enthusiastic support of our credit union…