CU*Answers has enhanced its CU*BASE data processing system to control the Courtesy Pay fees for members by transaction activity origin or delivery channel. With its most recent release a credit union can charge a different fee if the transaction comes via an EFT channel verses if the transaction comes in as an overdrawn check. Additionally,
Cooperative CUSO CU*Answers recently announced that its Conversions team converted over 3,800 members for Chippewa County Credit Union to the data processor’s CU*BASE® platform in 2021. Chippewa County CU, located in Sault Ste Marie, MI, converted from the Fiserv Cunify platform. The $36M credit union has two locations and represents the 79th Michigan credit union
With the CU*Answer CU*BASE release 21.10, the cooperative CUSO has enhanced the ability to edit photo IDs in the Xpress teller platform. New buttons have been added to edit and refresh the graphics shone on the screen by developing a new tool from the eDOC Imaging Solutions team. The tool allows the image to be
CU*Answer has enhanced its fee configuration for members that want their ACH pending deposits early. Previously if a member wanted their ACH deposit early, they could do it themselves via online banking or mobile app, or they could contact the credit union and request it. The fee was the same no matter what channel they
The CU*Answers CU*BASE system will now allow credit unions to lessen the RDC Restrictive Endorsement requirements for Members in Good Standing (the top tier credit union members). For Members in Good Standing that forget to write the entre phrase on the back of the check to indicate it was for a mobile deposit, maybe they
A group of 100 credit union CEOs from across the country attended a video briefing at which CU*Answers leaders reviewed the CUSO’s current development priorities. The Zoom-only event was entitled “What Should be On a CEO’s Radar?” and was designed to be a power briefing for credit union CEOs, taking a big-picture look at tools
CU*Answers hosted a CFO Roundtable event on November 5 attended by 41 individuals in person and via Zoom. This group of accounting professionals meets twice a year to discuss hot topics in the accounting world and to collaborate on the latest challenges impacting credit union CFOs. The agenda included representatives from CU*Answers discussing recent and
CU*Answers, the cooperative CUSO headquartered in Grand Rapids, Michigan, reported that it has completed a total of seven conversions to its CU*BASE core data processing suite since its fiscal year began on October 1st. These projects continued the momentum that the CUSO generated during its fiscal 2021 period where it completed nearly four dozen projects
CU*Answers recently announced that its CU*BASE Strategic Release Management service is entering its third year. The service provides credit union executives and managers with strategic approaches for the utilization of technology associated with major CU*BASE platform enhancements. Each CU*BASE Strategic Release Management engagement is carefully developed, planned, and executed by the brand managers and developers
Cooperative CUSO CU*Answers recently announced that Julie Gessner has joined the CU*Answers Sales team. Julie has over twenty-six years in the credit union field, starting her CU*Answers career as a member of the client services and education team. Having spent the majority of her career with CUSO partner Xtend, Julie was vital in developing Member