With a proven track record, a successful year, and even bigger opportunities on the horizon for 2022, the Collections team, a Lender*VP division, increased its client base again this month. “In addition to this growth, we see imminent opportunities for prospective business partnerships”, noted AVP Jerry Collins. “We are adding staff to allow for training…
The CU*Answers Conversions team converted 685 members for Fisher Scientific Employees Federal Credit Union to the data processor’s CU*BASE® platform in November. Fisher Scientific Employees FCU, located in Pittsburgh, PA converted from the AMIS platform offered by MY CU Services. In 2020, MY CU Services, the payment and technology CUSO of Vizo Financial, and CU*Answers…
CU*NorthWest, a 100% credit union-owned cooperative CUSO, held their 2021 Annual Leadership Conference Oct 25th & 26th, in person, at the Northern Quest Resort in Airway Heights, Washington. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year with…
With the CU*Answers 21.10 CU*BASE release, the cooperative CUSO has added new content to three of the sections of the existing credit card statement. The purpose of this enhancement is to provide more information to the member when his or her account is past due, including reporting delinquency fines, delinquency status and overline amounts more…
With the CU*Answers CU*BASE release 21.10 credit union staff can now view the projected escrow disbursement amounts for the upcoming year in the core data processing system. Staff will also be able to see trends of the projected payment after this year. The CU*BASE dashboard Escrow Analysis Projected Disbursement Amounts will present the historical projected…
CU*Answers has enhanced its CU*BASE data processing system to control the Courtesy Pay fees for members by transaction activity origin or delivery channel. With its most recent release a credit union can charge a different fee if the transaction comes via an EFT channel verses if the transaction comes in as an overdrawn check. Additionally,…
Cooperative CUSO CU*Answers recently announced that its Conversions team converted over 3,800 members for Chippewa County Credit Union to the data processor’s CU*BASE® platform in 2021. Chippewa County CU, located in Sault Ste Marie, MI, converted from the Fiserv Cunify platform. The $36M credit union has two locations and represents the 79th Michigan credit union…
With the CU*Answer CU*BASE release 21.10, the cooperative CUSO has enhanced the ability to edit photo IDs in the Xpress teller platform. New buttons have been added to edit and refresh the graphics shone on the screen by developing a new tool from the eDOC Imaging Solutions team. The tool allows the image to be…
CU*Answer has enhanced its fee configuration for members that want their ACH pending deposits early. Previously if a member wanted their ACH deposit early, they could do it themselves via online banking or mobile app, or they could contact the credit union and request it. The fee was the same no matter what channel they…
The CU*Answers CU*BASE system will now allow credit unions to lessen the RDC Restrictive Endorsement requirements for Members in Good Standing (the top tier credit union members). For Members in Good Standing that forget to write the entre phrase on the back of the check to indicate it was for a mobile deposit, maybe they…