CU*Answers, a credit union service organization and data processor for close to 200 credit unions nationwide, goes above and beyond the typical role of a data processor by offering its client credit unions its new Just Turn It On service, which was launched on March 18, 2013. As part of this new service, a CU*Answers…
eDOC Innovations is now partnering with DocuMatix to enhance their email marketing strategy. DocuMatix, based in Salt Lake City, Utah, has been providing strategic marketing solutions to credit unions nationwide for over 14 years. eDOC will be utilizing the DocuMatix Product Suite to enhance their email marketing and event management strategies. Paul Jaramillo, CEO of…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that one of their Client Service Account Executives has taken a position on the CU*Answers Conversion Team. The Client Service Team is a great place for an individual to begin their career at CU*Answers. The team is the front line of support for clients as…
The West-Michigan based cooperative CUSO, CU*Answers, is now using their state of the art high availability data center in Muskegon, Michigan as a second location for Client Service staff. “With all the technology we have, remote team members can function in the same capacity as they can out of our Grand Rapids location”, states Laura…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that there is still time for credit unions within its network to enter a submission for its 6th Annual Video Contest. Entries for Best Complete Video ranging from 30 seconds to 2 minutes can be submitted by May 1 for a chance to win $1,500. The…
As part of the update to its It’s Me 247 Online Banking platform in January, CU*Answers, the West Michigan-based data processor, has released a series of how-to videos providing credit unions and their members with easy to follow tutorials. Earlier this year, the CUSO released a new look and feel to its popular online banking…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it had begun a new Beta tester program offering financial rewards to credit unions interested in testing releases of the CU*BASE® core processing platform. For its upcoming 13.0 release, CU*Answers was pleased to announce that ten credit unions had volunteered to undertake the task; of…
CU*Answers, the West Michigan-based core data processor, recently announced that it has officially launched its FEP/ING project meant to set the foundation for future development of its core platform CU*BASE®. Short for “File Expansion Project / Improved New GOLD,” the project will set the stage by updating elements of the core software to expand, reorganize,…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has been selected by two Florida-based credit unions to provide inbound member support services. Pensacola Government Federal Credit Union (www.pgfcu.com) began directing overflow member support calls to the CUSO’s Xtension Call Center in mid-February, and San Antonio Citizens Federal Credit Union (www.sacfcu.org) will be following suit…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced to its customer-owners that it would be hosting a series of web conferences designed to introduce several new partner offerings to credit unions in the cuasterisk.com network (www.cuasterisk.com). The three partners participating are CU Realty (www.curealty.com), CU Student Choice (www.studentchoice.org) and TRUST for Credit…