On May 7, 2013, CU*Answers’ recovery teams operating from multiple locations convened to restore systems and networks hosting CU*BASE/GOLD® core processing during a recovery exercise hosted at an IBM BCRS (Business Continuity and Resiliency Services) facility. At CU*Answers, the continuity and recovery strategies for maintaining a high level of system and application uptime require multiple…
CU*Answers has partnered with CUSO Financial Services, LP (CFS) to provide an online banking Investment Planning product offering. CFS enhances credit union value by providing efficient and effective investment programs using advanced technology that identifies opportunities, solves issues and gives a competitive edge – all in compliance and with a credit union focus. CU*Answers delivers…
CU*Answers lending management group Lender*VP has secured two more clients for handling their collections. Ripco Credit Union in Wisconsin and First Financial Credit Union in Illinois have hired CU*Answers to assist in their collections work. The Lender*VP team offers early stage collections in an attempt to filter out the simple fixes and narrow down a…
CU*Answers, a data processor for close to 200 credit unions nationwide, is holding its annual Leadership Conference on Wednesday, June 19. Designed for credit union CEOs and leadership staff, the conference will preview big changes on the horizon for CU*Answers and its client credit unions. One such change, FEPING, will bring a whole new look…
CU*Answers, a credit union service organization and data processor for close to 200 credit unions nationwide, is using its vast network of credit unions to promote the cooperative spirit. Among its initiatives to promote cooperatives and all they stand for is its endorsement of Co-Ops for Change, a grassroots movement that is raising awareness of…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that they continue to receive great reviews from clients and non-clients for their Financial Literacy training series for Board Directors. In October 2011, the series was released on the cuanswers.com website. In addition, CU*Answers offered a free DVD of the series to each of their…
After months of renovations, staff and executives are beginning to enjoy their newly renovated spaces. The 100% owned CUSO has just concluded a major facelift that has increased meeting room space. This includes more working space for potential employees, decompression zones for a wireless work atmosphere, and a newly renovated Executive Suite which includes an…
CU*Answers, the 100% credit union-owned, cooperative CUSO, launched a website in 2012 for credit unions around the country to assist in the development of required policies. The site was original seeded by actually paying credit unions to deposit 10 policies. Currently with 250 active users, the site contains 140 policies consisting of virtually every operational…
South Bay Credit Union, based in Redondo Beach, CA, has joined the ownership of eDOC Innovations. South Bay Credit Union is excited to partner with eDOC Innovations as an owner and driver of eDocument innovation. Jennifer Oliver, CEO of South Bay Credit Union, comments, “One of our key objectives is to improve efficiency and we…
CU*Answers, the West Michigan-based core data processor, announced its development of the Live It! series as a way for credit unions to differentiate themselves from other financial institutions. This series promotes the 7 Cooperative Principles that expound on the value of membership, as well as the rewards and liberties of ownership. Credit unions have long…