CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it has added fifteen new topics to its in depth Show Me the Steps documentation. The online help system provides credit unions on the CU*BASE® core platform with detailed, step-by-step instructions for completing various tasks. The most recent additions elaborate on handling a bankruptcy case…
As part of their commitment to their network of 200+ credit union clients, CU*Answers, a cooperative CUSO, provides professional education courses (classroom and web-based) on topics relevant to the needs and current events of the industry. Included in the series of courses offered on the topic of Information Security, interest in Disaster Recovery and Business…
Notre Dame Federal Credit Union, based in Notre Dame, IN has signed with eDOC Innovations to implement DocLogic, a complete core image processing suite of products. DocLogic™ is an eDocument workflow platform installed and managed at the credit union. Rick Burden, Chief Strategic Officer at Notre Dame Federal Credit Union comments, “Implementing the DocLogic Suite…
San Antonio Citizens Federal Credit Union, based in San Antonio, FL, has implemented the DocLogic Suite as their eDocument workflow solution. DocLogic is a complete core image processing suite of products. With the DocLogic Suite credit unions can manage their forms, receipts, reports, loan and check processing within one robust core image processing module. Patty…
eDOC Innovations is excited to announce the launch of our new eDOC University Course Curriculum for 2013-2014. The first course, ProDOC for End Users Part One, was released October 1st. eDOC University is an educational training portal for eDOC Innovations’ software solutions. Our new campus offers credit union owners, partners and peers comprehensive training on…
Xtend, a Grand Rapids, Michigan-based CUSO and market leader specializing in inbound support, targeted outbound campaign support, and e-communications, announced that it has added HTML email communication to its suite of offerings. The new messages, which were piloted over the past several months by a group of credit unions already utilizing Xtend’s Member Reach service,…
CU*Answers, a Grand Rapids, Michigan-based cooperative CUSO announced its commitment to keeping every credit union utilizing its CU*BASE® processing system openly informed of project development. A CU*Answers spokesperson said, “We have a lot cooking in the CU*Answers Kitchen, a site dedicated to upcoming programming projects, and are thrilled that credit unions utilizing the CU*BASE platform…
CU*Answers, the 100% credit union-owned, cooperative data processing CUSO recently announced certain customization features for the It’s Me 247 Online Banking Community. These changes include the ability to add popular social media icons including Google+, LinkedIn and YouTube to its existing list of icons like FaceBook, Twitter and RSS Feeds. The Online Banking Community is…
After a fierce battle with multiple lead changes and smack talk galore, South Bay Credit Union has accepted the trophy and congratulated United Advantage Northwest FCU for a successful competition. South Bay, of Redondo Beach, CA, pulled ahead in the 3-month consumer loan competition in the last weeks as United Advantage was forced to slow…
CU*Answers, the West Michigan-based cooperative CUSO, recently announced that with the 13.2 release of its core processing platform, CU*BASE®, it included enhancements to its mobile web banking version of It’s Me 247 Online Banking. In addition to changes made in advance of its File Expansion Project for CU*BASE—an infrastructural undertaking of the software—the CUSO rolled…